Senior Director, Platform Professional Services PMO

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $225k - $280k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

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CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Federal Practice Leadership: Business Development & Revenue • Own and grow Federal practice bookings and pipeline targets • Develop and execute go-to-market strategies for Federal sector • Build strategic relationships with Federal agencies and system integrators • Identify new market opportunities and expand footprint across civilian, DoD, and intelligence communities • Partner with Sales leadership to drive deal strategy and closure • Federal Delivery & Compliance: Design and implement scalable delivery methodologies for Federal engagements • Ensure successful deployment and adoption of Falcon platform solutions • Maintain deep understanding of Federal compliance requirements (FedRAMP, FISMA, NIST, etc.) • Ensure delivery practices align with Federal security and compliance standards • Stay current on Federal procurement processes and regulations • Federal Team Management: Recruit, develop, and retain top engineering talent with Federal expertise • Manage and mentor Federal-focused engineers and consultants • Maintain high customer satisfaction and reference-ability across Federal accounts • Global Platform PS PMO Leadership: Establish and lead the global Platform PS PMO function • Define and implement PMO charter, governance framework, and operating model • Create standardized project management methodologies and best practices • Develop and maintain project lifecycle processes (initiation, planning, execution, closure) • Establish portfolio management practices for resource allocation and prioritization • Operational Excellence & Metrics: Design and implement KPIs and dashboards for project health, utilization, and delivery metrics • Drive continuous improvement initiatives across all PS engagements • Establish quality assurance and project audit processes • Create executive reporting and business reviews for PS leadership • Track and optimize resource utilization, margin, and delivery efficiency • Tools & Enablement: Own PMO tooling strategy and implementation (PSA, project management platforms) • Develop project templates, playbooks, and delivery accelerators • Create training programs for project managers and delivery teams • Build knowledge management systems and lessons learned repositories • Standardize customer communication and status reporting frameworks • Cross-Functional Collaboration: Partner with Sales Operations on deal handoff and scoping processes • Collaborate with Finance on revenue recognition, forecasting, and billing • Work with Talent Acquisition on resource planning and hiring strategies • Align with Product and Engineering on delivery feedback loops • Coordinate with Customer Success on post-delivery transitions • Risk & Issue Management: Establish enterprise risk management framework for PS engagements • Create escalation paths and issue resolution processes • Monitor project health and proactively address at-risk engagements • Conduct post-mortem analyses and implement corrective actions • Unified Team Leadership: Build and scale a high-performing team of PMO professionals and Federal specialists • Establish performance metrics and accountability frameworks across both functions • Foster a culture of excellence, innovation, and customer obsession • Conduct regular 1:1s, performance reviews, and career development planning • Represent CrowdStrike at Federal industry events and professional forums

🎯 Requirements

• 15+ years experience in technology consulting, professional services, or Federal practice leadership • 10+ years in leadership roles managing technical teams and PMO functions • Proven track record of building and scaling Federal practices ($XX-XXM+ in bookings) • Deep expertise in PMO methodologies, frameworks (PMP, Agile, SAFe), and tools • Strong understanding of Federal cybersecurity landscape and procurement • Active security clearance (or ability to obtain) • Demonstrated P&L management and business acumen • Excellent executive presence and communication skills • Experience managing geographically distributed teams

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe

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