
5001 - 10000 employees
Founded 2011
đ Cybersecurity
âď¸ SaaS
đ¤ Artificial Intelligence
Cybersecurity ⢠SaaS ⢠Artificial Intelligence
CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.
đĽ 29 minutes ago
đşđ¸ United States â Remote
đľ $85k - $120k / year
â° Full Time
đ Senior
đľď¸ Threat Intelligence Specialist
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5001 - 10000 employees
Founded 2011
đ Cybersecurity
âď¸ SaaS
đ¤ Artificial Intelligence
Cybersecurity ⢠SaaS ⢠Artificial Intelligence
CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.
⢠Manage multiple customers' Falcon Intel Recon modules ⢠Directly support cyber threat customers and maximize customer success and renewals ⢠Serve as a cyber intelligence analytic interface between Falcon Intelligence Recon customers and the wider CrowdStrike intelligence team ⢠Drive high levels of customer satisfaction and maintain ownership of customer relationships ⢠Triage and escalate noteworthy findings from Falcon Intelligence Recon to customers ⢠Guide customers through Falcon Intelligence Recon findings and provide subject matter expertise ⢠Convey customer feedback, feature requests, and satisfaction concerns to Intelligence and Engineering teams ⢠Lead process improvement initiatives tailored to improve customer satisfaction
⢠3-5 years of experience in cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections ⢠Fully versed in the intelligence lifecycle ⢠Working knowledge of cyber threat intelligence terminology, key concepts, and analysis ⢠Knowledge of dark and deep web ecosystems, including actors, forums, and leak sites ⢠Excellent written and verbal communication skills in English ⢠Adaptable and willing to learn new technologies ⢠Customer service attitude and willingness to help and problem-solve with customers ⢠Ability to operate independently and with little direction ⢠Ability to present and explain technology to people with less technical knowledge ⢠Ability to thrive in a fast-paced, high-stress startup environment and create customer solutions with limited resources ⢠Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security ⢠Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes ⢠Ability to use AI tools and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence ⢠Curiosity about how AI, machine learning, and autonomous agents can enhance darkweb analysis, intelligence analysis, and customer outcomes ⢠Minimal to light travel (25%)
⢠Market leader in compensation and equity awards ⢠Comprehensive physical and mental wellness programs ⢠Competitive vacation and holidays for recharge ⢠Paid parental and adoption leaves ⢠Professional development opportunities for all employees regardless of level or role ⢠Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections ⢠Vibrant office culture with world class amenities ⢠Bonuses ⢠Equity grants ⢠Health insurance ⢠401k ⢠Paid time off
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