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Senior Intelligence Analyst

🔥 29 minutes ago

🇺🇸 United States – Remote

💵 $85k - $120k / year

⏰ Full Time

🟠 Senior

🕵️ Threat Intelligence Specialist

🦅 H1B Visa Sponsor

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CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Manage multiple customers' Falcon Intel Recon modules • Directly support cyber threat customers and maximize customer success and renewals • Serve as a cyber intelligence analytic interface between Falcon Intelligence Recon customers and the wider CrowdStrike intelligence team • Drive high levels of customer satisfaction and maintain ownership of customer relationships • Triage and escalate noteworthy findings from Falcon Intelligence Recon to customers • Guide customers through Falcon Intelligence Recon findings and provide subject matter expertise • Convey customer feedback, feature requests, and satisfaction concerns to Intelligence and Engineering teams • Lead process improvement initiatives tailored to improve customer satisfaction

🎯 Requirements

• 3-5 years of experience in cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections • Fully versed in the intelligence lifecycle • Working knowledge of cyber threat intelligence terminology, key concepts, and analysis • Knowledge of dark and deep web ecosystems, including actors, forums, and leak sites • Excellent written and verbal communication skills in English • Adaptable and willing to learn new technologies • Customer service attitude and willingness to help and problem-solve with customers • Ability to operate independently and with little direction • Ability to present and explain technology to people with less technical knowledge • Ability to thrive in a fast-paced, high-stress startup environment and create customer solutions with limited resources • Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes • Ability to use AI tools and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence • Curiosity about how AI, machine learning, and autonomous agents can enhance darkweb analysis, intelligence analysis, and customer outcomes • Minimal to light travel (25%)

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Bonuses • Equity grants • Health insurance • 401k • Paid time off

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