Senior Product Manager, Falcon Complete

🔥 30 minutes ago

🇺🇸 United States – Remote

💵 $125k - $180k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Define and drive the product strategy, roadmap, and delivery for Falcon Complete's internal tooling • Lead tooling initiatives covering AI-native investigation and triage, ticketing/case management, and the analyst workbench • Coordinate with the Global Senior Manager, Product Management for Falcon Complete and senior leadership to align with overall product strategy • Partner with Falcon Complete operations leaders and analysts to understand workflows, pain points, and unmet needs • Translate operational needs into clear product requirements • Lead initiatives applying AI and automation to reduce analyst cycles, accelerate investigation and response times, and improve service consistency • Partner with engineering to prioritize, build, and ship features improving detection triage, case workflows, operational reporting, and customer experiences • Define and track metrics for analyst productivity, response time, and customer outcomes • Gather feedback from Falcon Complete operations, support, and internal stakeholders to shape future direction • Collaborate with engineering, data science, operations leadership, analysts, security advisors, and product managers across the platform

🎯 Requirements

• 5+ years of product management experience • Ideally exposure to security operations, MDR/SOC tooling, case management systems, or other internal/operational platforms • Strong understanding of security operations workflows, detection triage, investigation, and incident response • Experience partnering with internal, operationally-focused stakeholders to define and prioritize a roadmap • Excellent verbal and written communication skills • Ability to translate operational needs into clear product requirements for engineering and leadership • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes • Track record of planning short- and long-term technology direction collaboratively and gaining consensus and buy-in from key stakeholders • Practitioner experience as a security analyst, incident responder, or in a SOC/MDR environment • Experience building or managing internal tools, case management platforms, or workflow automation products • Familiarity with AI/ML-driven triage, detection, or investigation assistance tooling • Experience with ticketing systems and case management platforms used in security operations • May be required to periodically undergo and pass alcohol and/or drug tests during employment

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Eligibility for bonuses • Equity grants • Health insurance • 401k • Paid time off