Technical Service Representative, Metal Packaging

Job not on LinkedIn

🔥 13 hours ago

🗽 New York, Pennsylvania – Remote

🗽 New York – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Crown

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1993

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

Logistics • Manufacturing • Healthcare

<Crown> is the most trusted full-envelope partner for specifiers and contractors, delivering roofing, cladding, curtain walling, facades, louvres and door systems for mission-critical projects. The company focuses on complex, resilient and sustainable envelope solutions for technology (data centres), life sciences and advanced manufacturing sectors, and works across Europe and globally on projects such as data centres and energy interconnectors. Crown positions itself as a B2B specialist providing technical expertise and end-to-end building envelope services for critical infrastructure.

📋 Description

• Support metal packaging customers of Crown North American Food Division in the Northeast United States and Canada • Travel primarily to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in food manufacturing environments • Serve as the primary technical contact for customers • Act as liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing • Provide problem-solving leadership on technical and quality matters relating to food cans and end performance • Manage the overall technical interface between the Food Division and customers • Support customers in technical aspects of current packages and new package development • Develop and manage technical meetings with the company and customers to discuss ideas, issues, and solutions • Interact directly with customers and internal manufacturing operations • Partner with Sales, R&D, Engineering, and Manufacturing to develop strategies and action plans for current and potential new customers • Perform extensive travel of up to 80% to service customer needs

🎯 Requirements

• BA/BS degree in Food Science, Engineering, Packaging or a related discipline • 2+ years in a packaging manufacturing environment, food production or a similar industry • Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc. • Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required • Effective verbal and written communication skills • Ability to interact with customers and employees at all levels of the organization • Demonstrated ability to effectively manage multiple projects to completion • Self-motivated and eager to take initiative • Ability to work effectively in a team setting and as an individual • Well organized and detail oriented with good time management skills • Strong PC skills, especially using Word, Outlook, and Excel • Committed to ongoing personal development and career growth • Knowledge and/or certification in Six Sigma is a bonus • Ability to travel extensively, up to 80% • Ability to perform physical duties including sitting, standing, walking, reaching, and potentially balancing, stooping, kneeling, crouching, or crawling • Ability to lift and/or move up to 30 lbs. • Required vision abilities include close, distance, and color vision, and ability to adjust focus • Ability to work in plant and office environments, with exposure to moving mechanical parts, vehicular traffic, varying temperatures, and frequently loud noise

🏖️ Benefits

• Strong engagement and commitment to the safety of our employees • The opportunity to build a meaningful career • Professional and personal development through training and work experiences