Senior Area Director of Operations – Fitness Industry

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $120k - $155k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Crunch Fitness

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1989

🏥 Healthcare

🏨 Hospitality

Healthcare • Hospitality • Fitness

Crunch Fitness is a gym dedicated to providing a welcoming and inclusive environment, promoting a #NoJudgments philosophy. It offers a wide variety of fitness classes, state-of-the-art equipment, and access to personal training programs. Crunch Fitness emphasizes community and motivation among its members, ensuring a clean and enjoyable workout experience for everyone, regardless of their fitness level.

📋 Description

• Lead, coach, and develop Area Directors of Operations and General Managers across an assigned territory of approximately 15 clubs • Drive territory performance across EBITDA/profitability, net membership growth, new member production, average EFT, labor performance, retention, and member experience • Review financial and operating performance, identify trends and opportunities, and ensure action plans are implemented and sustained • Hold Area Directors of Operations and General Managers accountable for operating standards, business results, leadership effectiveness, and Company priorities • Build leadership bench strength and succession plans across Area Director, General Manager, and Assistant General Manager roles • Own selection and staffing of General Managers and Assistant General Managers, including staffing for new club openings • Manage territory performance against approved operating, payroll, and expense budgets and drive corrective action • Ensure operational training is delivered, reinforced, and applied • Ensure clubs deliver exceptional member experience and meet expectations for cleanliness, safety, facility standards, service, and execution • Drive club-level execution of Company retail programs, including sales expectations, merchandising, and inventory controls • Partner with Personal Training, Group Fitness, Retail, Facilities, People & Culture, Finance, Marketing, Presale, and New Club Operations • Support new club development through presale and pre-opening, including selection, training, staffing readiness, and coordination • Assume Operations ownership of new clubs on opening day and ensure transition into ongoing operations • Provide hands-on leadership during performance challenges, leadership transitions, new openings, acquisitions, and other periods requiring elevated support • Maintain a strong field presence through regular market and club visits throughout the assigned territory

🎯 Requirements

• 7+ years of progressive multi-unit operations leadership experience, ideally within fitness, hospitality, retail, membership-based services, or another high-volume consumer business • Demonstrated experience leading multi-unit or regional leaders, in addition to individual location managers • Proven success managing a significant portfolio of locations and driving measurable improvement in revenue, profitability, growth, labor performance, and customer/member experience • Strong track record of developing leaders and building leadership bench strength • Strong financial acumen with the ability to interpret P&Ls, budgets, operating metrics, forecasts, and performance trends • Ability to quickly identify performance gaps, establish clear priorities, and drive accountability through multiple leadership levels • Strong executive presence, communication skills, judgment, and ability to influence across functions • Experience supporting new location openings, market expansion, acquisitions, integrations, or significant operational transitions preferred • Ability to operate effectively in a fast-paced, growing, geographically dispersed organization • Bachelor's degree in Business, Management, or a related discipline preferred; significant relevant leadership experience may be considered in lieu of a degree • Valid driver's license, reliable transportation, and ability to travel frequently throughout the assigned territory • Ability to travel generally 50% or more, including overnight travel

🏖️ Benefits

• Bonus based on performance • Competitive salary • Paid time off • Training & development • Dental insurance • Vision insurance • Company-sponsored health and welfare benefits • Professional development opportunities • Complimentary Crunch Fitness Peak Results membership • Free Membership • Employee Discount • Health Benefits for Full-Time Employees