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Business Analyst

Job not on LinkedIn

🕒 April 24

🇹🇩 Canada – Remote

đŸ’” $82.8k - $101.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

Where this job comes from

Posted on Perseus Group, Constellation Software's careers page, not through a job board

First seen by Remote Rocketship April 24

Still open on Perseus Group, Constellation Software's site. Checked 3 hours ago.

Logo of Perseus Group, Constellation Software

Perseus Group, Constellation Software

10,000+ employees

Founded 1997

đŸ€ B2B

☁ SaaS

B2B ‱ SaaS

Perseus Group is a part of Constellation Software Inc. , focused on investing in and building enduring software businesses. With operations in over 100 vertical markets and a family of more than 800 companies, Perseus Group specializes in acquiring B2B software companies that provide mission-critical solutions for niche markets. Their approach involves offering permanent capital, fostering a culture of excellence, and ensuring recurring revenue through SaaS or maintenance models. The group emphasizes continuous improvement, empowered leadership, and integrity in all operations.

📋 Description

‱ Lead structured virtual requirements-gathering sessions with client stakeholders at multiple levels ‱ Elicit, document, and validate business requirements using proven BA techniques: interviews, workshops, observation, surveys, and document analysis ‱ Produce formal BA deliverables including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories with acceptance criteria, process flow diagrams, and data mapping documents ‱ Conduct current-state (as-is) and future-state (to-be) process analysis; identify gaps and recommend solutions within the product framework ‱ Facilitate UAT planning and execution: develop test scenarios, track defects, and validate that delivered solutions meet documented requirements ‱ Manage scope throughout the engagement; proactively identify and escalate scope creep with documented impact assessments ‱ Serve as the primary client liaison during assigned project phases, communicating with stakeholders and internal delivery teams ‱ Present findings, recommendations, and solution designs to client audiences with clarity and professionalism ‱ Triage and respond to support tickets from existing clients; accurately diagnose whether issues are configuration, training, or product defects ‱ Document ticket resolutions and contribute to the internal knowledge base to reduce recurring support burden

🎯 Requirements

‱ 4+ years of hands-on experience as a Business Analyst in a software product or SaaS environment ‱ Demonstrated proficiency in formal requirements elicitation techniques (interviews, JAD sessions, prototyping, surveys, observation) ‱ Expert-level ability to produce BRDs, Functional Specifications, Use Cases, User Stories and acceptance criteria that are clear, complete, unambiguous and independently verifiable ‱ Experience with gap analysis, root-cause analysis and options analysis ‱ Solid understanding of the SDLC and experience working within both Agile (Scrum/Kanban) and waterfall delivery models ‱ Proven ability to lead UAT: write test scenarios, coordinate testing cycles, track defects and obtain sign-off ‱ Experience with data analysis and requirements-related to integrations, data migration, or reporting ‱ CBAP, PMI-PBA, or equivalent BA certification ‱ Experience as a BA in a billable professional services or consulting delivery model ‱ Familiarity with support ticketing platforms (e.g., TeamSupport, Jira Service Management, Salesforce Service Cloud) ‱ Project management experience or PMP certification ‱ Exposure to software configuration or business rules management within a product platform ‱ Experience with SQL or basic data querying for requirements validation

đŸ–ïž Benefits

‱ 100% remote work ‱ Professional, distraction-free remote workspace ‱ Occasional travel to client sites or company events may be required (under 10%) ‱ Availability during core business hours required; occasional flexibility needed

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