EAP Care Advocate – Licensed Counselor/Social Worker

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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CuraLinc Healthcare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1980

🏥 Healthcare

👥 HR Tech

🤝 B2B

💰 Private equity on 2024-09

Healthcare • HR Tech • B2B

CuraLinc Healthcare is a clinical-first employee behavioral health and EAP (Employee Assistance Program) provider that delivers employer mental health benefits and care coordination. The company connects employees to clinically appropriate care—therapy, coaching, rapid-access psychiatry, substance-use disorder treatment, and 24/7 licensed clinician support—augmented by technology such as an AI Care Companion to improve engagement and early risk detection. CuraLinc emphasizes financially sustainable programs with measurable outcomes (claims include serving ~22 million members, ~4,400 clients, <1 day speed-to-care, and a strong ROI), targeting enterprise and benefits leaders seeking scalable, evidence-driven workplace mental health solutions.

📋 Description

• Provide guidance, support, consultation and referrals to covered employees and dependents • Conduct comprehensive clinical assessments, including identification of presenting issues, work-life challenges, and screening for risk and safety concerns • Develop individualized care plans addressing each participant's unique clinical and sub-clinical needs • Facilitate referrals and assist participants with securing appointments for short-term EAP counseling • Provide mental health advocacy and navigation for participants needing higher levels of care • Assist with referrals to other employer-sponsored health management resources when appropriate • Conduct active case management, including treatment plan reviews • Perform timely follow-up to ensure connection to care, program satisfaction, and determine EAP service outcomes and impact • Maintain accurate and complete records in compliance with HIPAA, ethical and departmental guidelines • Provide in-the-moment telephonic and digital support and personalized guidance and advocacy throughout participants' mental health care journeys

🎯 Requirements

• Master's Degree in a Mental Health Discipline (e.g. - Social Work, Counseling, Marriage and Family Therapy) • Relevant Post-Graduate Clinical Experience • Clinical Licensure • Familiarity and Comfort with Technology to Train and Work Remotely (e.g. - Microsoft Office Suite, Contact Management Systems, Web-Based Software, Soft Phone) • Strong Reasoning Ability – Capacity to Collect Data, Establish Facts, Define Problems and Draw Valid Conclusions • Ability to Thrive in a Fast-Paced, Fully Remote Work Environment • Prior EAP and/or Case Management Experience a Plus • Must be located in the continental United States or Hawaii

🏖️ Benefits

• 100% company-paid single tier medical coverage insurance • PTO • 401(k) with match • Dental insurance • Vision insurance • Life insurance • Disability insurance • Robust benefits package • Full-time salaried role • Fully remote work arrangement