EAP Care Advocate – Licensed Counselor/Social Worker

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CuraLinc Healthcare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1980

🏥 Healthcare

👥 HR Tech

🤝 B2B

💰 Private equity on 2024-09

Healthcare • HR Tech • B2B

CuraLinc Healthcare is a clinical-first employee behavioral health and EAP (Employee Assistance Program) provider that delivers employer mental health benefits and care coordination. The company connects employees to clinically appropriate care—therapy, coaching, rapid-access psychiatry, substance-use disorder treatment, and 24/7 licensed clinician support—augmented by technology such as an AI Care Companion to improve engagement and early risk detection. CuraLinc emphasizes financially sustainable programs with measurable outcomes (claims include serving ~22 million members, ~4,400 clients, <1 day speed-to-care, and a strong ROI), targeting enterprise and benefits leaders seeking scalable, evidence-driven workplace mental health solutions.

📋 Description

• Provide guidance, support, consultation, and referrals to covered employees and dependents • Conduct comprehensive clinical assessments, including identifying presenting issues, work-life challenges, and risk and safety concerns • Develop individualized care plans addressing each participant’s clinical and sub-clinical needs • Facilitate referrals and assist participants in securing appointments for short-term EAP counseling • Provide mental health advocacy and navigation for participants needing higher levels of care • Assist with referrals to employer-sponsored health management resources when appropriate • Conduct active case management, including treatment plan reviews • Perform timely follow-up to ensure connection to care, program satisfaction, and determine EAP service outcomes and impact • Maintain accurate and complete records in compliance with HIPAA, ethical, and departmental guidelines

🎯 Requirements

• Master's degree in a mental health discipline, such as social work, counseling, marriage and family therapy • Relevant post-graduate clinical experience • Clinical licensure • Familiarity and comfort with technology for remote work, including Microsoft Office Suite, contact management systems, web-based software, and soft phones • Strong reasoning ability to collect data, establish facts, define problems, and draw valid conclusions • Ability to thrive in a fast-paced, fully remote work environment • Prior EAP and/or case management experience is a plus

🏖️ Benefits

• 100% company-paid single tier medical coverage insurance • PTO • 401(k) with match • Dental insurance • Vision insurance • Life insurance • Disability insurance • Remote work arrangement