Care Navigator

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Curana Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

⚕️ Healthcare Insurance

Healthcare • B2B • Healthcare Insurance

Curana Health is a healthcare provider focused on senior primary care and on-site clinical services in skilled nursing and senior living communities. The company partners with operators, payors, and Medicare Advantage plans to implement value-based care models, offering physician-led care teams, medical director services, care coordination (including RPM and APCM), behavioral health, and palliative care. Curana emphasizes reducing hospital readmissions, falls, and polypharmacy while improving resident satisfaction through integrated, community-based care supported by technology and payor partnerships.

📋 Description

• Address patient and durable power of attorney (DPOA) inquiries via telephone • Respond to patient or caregiver messages received via the Curana Patient Portal • Assist patients with scheduling follow-up appointments with Curana Providers or specialists • Manage electronic health records (EHR) and ensure accurate and up-to-date patient records • Coordinate documents needed for provider review or signature • Facilitate provider orders and escalate findings • Maintain patient rosters for patients enrolled in Advanced Primary Care Management (APCM) and Guiding an Improved Dementia Experience (GUIDE) • Support provider scheduling • Assist with prior authorizations • Obtain patient records and diagnostic test results • Answer and manage incoming calls professionally and courteously • Collaborate with the Curana Interdisciplinary Care Team to ensure seamless communication within the health network • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent • 1+ years of experience working in a medical office, Senior Living Community engagement, or other related fields • 1+ years of experience in Electronic Health Record (EHR) documentation or other practice management tools • Extensive understanding of medical terminology • Ability to interpret medical records, lab results, and appointment notes • Basic knowledge of reviewing patient screening tools and identifying changes over time • Ability to work in an environment free of distractions • Excellent organizational and time management skills with the ability to prioritize tasks • Ability to handle multiple tasks simultaneously • Proficient computer skills and ability to adapt to various technology platforms • Prior experience with virtual triage preferred • Bilingual or multilingual communication skills preferred • Reliable high-speed internet connection

🏖️ Benefits

• 100% remote position • Reliable high-speed internet connection required for remote work