Temporary Social Community Specialist

Job not on LinkedIn

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $22 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

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Curriculum Associates

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1976

📚 Education

🤝 B2B

Education • B2B

Curriculum Associates is a company that partners with educators to make classrooms better places for teachers and students. They focus on providing evidence-based instructional materials and assessments, such as the i-Ready platform, which supports personalized learning and helps teachers differentiate instruction. Their offerings include diagnostics, mathematics, reading, and writing programs, aimed at improving student outcomes from kindergarten to 8th grade. Curriculum Associates also conducts research to understand and enhance the state of student learning. The company has recently expanded by acquiring SoapBox Labs, a leader in voice AI technology, emphasizing their commitment to equity-driven learning experiences.

📋 Description

• Manage and monitor social engagement across platforms including LinkedIn, Instagram, Facebook, X, and emerging channels. • Respond to or escalate community comments, questions, and direct messages in alignment with brand guidelines. • Support proactive audience engagement and identify opportunities for real-time brand interaction. • Conduct social listening and monitor brand sentiment, educator conversations, industry trends, and competitor activity. • Flag and escalate sensitive or high-risk reputation issues and support crisis communications readiness. • Maintain escalation workflows, documentation, and operational processes related to reputation management. • Develop recurring reports and dashboards on engagement, sentiment, campaigns, and reputation insights. • Surface actionable recommendations to inform content strategy, thought leadership, and proactive communications. • Manage Curriculum Associates’ Glassdoor presence and support employer brand initiatives with HR and Internal Communications. • Coordinate cross-functional communications requests while improving workflows, systems, templates, and team efficiency.

🎯 Requirements

• Strong understanding of social listening, social monitoring, and brand reputation management best practices. • Exceptional written communication and organizational skills. • Ability to prioritize multiple projects in a fast-paced environment. • Strong judgment and professionalism when handling sensitive or escalated issues. • Detail-oriented with strong operational and project management abilities. • Familiarity with Sprout and/or the education industry is a plus. • Experience in social media, communications, PR, digital marketing, community management, or reputation management preferred. • Experience supporting brand social channels and engaging with online communities. • Preference may be given to individuals with experience in education, edtech, or supporting online communities.

🏖️ Benefits

• Temporary employees who average, and maintain, at least 30 hours of work per week may become eligible for medical coverage, under the Affordable Care Act, after an initial waiting period. • Temporary and per-diem employees working more than 20 hours per week are eligible for twelve paid holidays. • All temporary employees are eligible for accrued sick time. • Temporary employees may be eligible to participate in the 401k if they meet the hours required of the plan.