
10,000+ employees
Founded 2007
đ¤ Artificial Intelligence
Customer Support Outsourcing ⢠Content Moderation ⢠Artificial Intelligence
ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.
đĽ 12 hours ago
Customer Support Representative providing assistance via phone and chat for a gaming clientâs online store. Using Zendesk to handle inquiries and order reviews in a fast-paced environment.
đĽ 12 hours ago
Providing Tier 2 ticket-only support for games and services for a gaming client. Must have technical problem-solving skills and 24/7 availability for support.
đ Yesterday
Customer Support Representative delivering exceptional support for a luxury jewelry brand. Handling customer interactions via phone and email with professionalism and empathy.
đ 2 days ago
Remote Patient Engagement Specialist focusing on dental services. Monitoring digital interactions and ensuring professional communication with patients.
đ July 3
Remote Tier 2 Technical Support for a leading U.S. telecommunications company providing high-speed fiber internet. Responsible for troubleshooting and customer support through phone and email.
đ Alabama, New Hampshire, +2 more states â Remote
âą Part Time
âŞď¸ Entry-level
đ Support Engineer
đŤđ¨âđ No degree required
đŚ H1B Visa Sponsor
đ June 24
Providing friendly and knowledgeable customer support for a college bookstore through inbound calls. Assisting users with account access, navigating websites, and other requests.
đ June 24
Customer Support Representative for a global music streaming platform fluent in Chinese and English. Assist customers through inbound messaging and troubleshoot technical issues in a remote setting.
đşđ¸ United States â Remote
âą Part Time
đĄ Mid-level
đ Senior
đ Customer Support
đŚ H1B Visa Sponsor
đŁď¸đ¨đł Chinese Required
đ June 18
Solutions Engineer leading client engagements for ModSquad's SaaS and AI solutions. Responsible for technical implementation and customer relationship management.
đ June 18
Solutions Architect leading design of complex, multi-system solutions for clients using innovative technologies and AI. Collaborating with sales teams and providing architectural guidance throughout engagements.
đ June 18
Forward Deployed Engineer for ModSquad, designing, building, and deploying complex AI systems for high-stakes environments. Involves collaborative engagements with clients and deep system integration challenges.
đ June 5
Community Management Consultant at ModSquad managing online communities, engaging with clients and their digital audiences on social media. Requires fluency in Russian and English with strong community management experience.
đşđ¸ United States â Remote
âą Part Time
đĄ Mid-level
đ Senior
đŤ Community Manager
đŚ H1B Visa Sponsor
đŁď¸đˇđş Russian Required
đ May 14
Customer Support Representative providing support to students and faculty regarding textbooks and campus services. Handle inquiries via inbound calls and emails.
đ May 7
Join ModSquad's remote team as a Bilingual Customer Support Representative, providing assistance in Dutch and English for a leading music streaming service.
đşđ¸ United States â Remote
âą Part Time
đĄ Mid-level
đ Senior
đ Customer Support
đŚ H1B Visa Sponsor
đŁď¸đłđą Dutch Required
đ April 17
Community Management Consultant at ModSquad focusing on social media engagement and community building. Collaborating with clients and team to enhance digital community experiences.
đ March 13
Customer Support Representative providing tech-savvy support for a global music streaming platform. Fluent in German and English, managing customer inquiries via inbound messaging 24/7.
đŁď¸đŠđŞ German Required
đ July 14, 2025
Join ModSquad to deliver exceptional customer support for global clients remotely.