Global IFM Transitions Lead

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $123.3k - $145k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Cushman & Wakefield

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1917

💼 Consulting

🏥 Healthcare

🏗️ Construction

Consulting • Healthcare • Construction

Cushman & Wakefield is a global leader in commercial real estate services, providing a wide range of services including agency leasing, asset services, capital markets, global occupier services, project and development services, tenant representation, and valuation and advisory for various industries such as logistics and industrial, multifamily, retail, life sciences, data centers, and healthcare. The company is committed to driving forward for clients, colleagues, and communities with a focus on diversity, equity, and inclusion, as well as environmental, social, and governance principles. Operating in over 60 countries with 52,000 professionals, Cushman & Wakefield consistently delivers insights and research, such as market reports and sustainability efforts.

📋 Description

• Lead and manage global transitions of Integrated Facilities Management services from current suppliers to Cushman & Wakefield • Develop bespoke IFM transition strategies based on client contracts, platform resources, and RFI receivables • Adjust transition plan dates and deliverables • Lead executive-level internal and external client meetings • Lead key stakeholder teams across Platform, EHS, WX, and Sustainability • Develop presentation materials that clarify complex concepts and communicate insights • Identify risks and implement mitigation strategies • Create and refine process maps and workflows • Present weekly content, key points, and risks to clients and stakeholders • Develop portfolio-wide site services matrices and service-level requirements • Analyze and prioritize client asset and preventive-maintenance data against incumbent data • Make recommendations based on C&W Global Standards • Develop portfolio-wide dispatch matrix strategies and prepare upload files • Partner with recruiting and HR to interview, select, and hire incumbent employees and new hires • Align with Finance and Procurement on go-live tools and training strategies • Perform go-live controls • Train and serve as IFM subject-matter expert for incoming staff • Develop welcome strategies, answer questions, and host onboarding training • Manage efficient storage, retrieval, and security of documents • Facilitate process development and program enhancement • Leverage AI-driven analytics and predictive modeling for risk detection, resource forecasting, and scenario planning • Use machine-learning insights to identify performance trends, optimize workflows, and standardize transition-program best practices

🎯 Requirements

• BA/BSc degree • MBA / advanced degree in business or another applicable field highly desired • General understanding of occupier service lines, especially facility management, project management, and integrated portfolio management • 5+ years of project/program management experience • Experience setting SMART goals and objectives and managing people, processes, and resources to deliver on time, on budget, and to required quality standards • People leadership, management, development, and stakeholder management experience • Strong executive presence and agility • Strong oral, written, communication, and presentation skills • Advanced customer service and management capabilities • Ability to work unsupervised within assigned goals, objectives, governance, and support frameworks • Technical proficiency in commonly used business software and applications • PROSCI certification desired but not required • Ability to attend meetings outside traditional working hours • Ability to communicate clearly orally and in writing • Ability to read and understand orally and written information • Ability to use a computer for up to 8 hours per day • Ability to travel up to 20%

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Flexible spending accounts • Health savings accounts • Retirement savings plans • Life insurance • Disability insurance • Paid time away from work • Unpaid time away from work • Competitive pay • Flexible remote work arrangement • Potential travel up to 20%