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Contract Accounts Payable Coordinator

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Customer.io

51 - 200 employees

Founded 2012

☁ SaaS

💰 Series A on 2022-03

SaaS ‱ Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

📋 Description

‱ Process incoming invoices with speed and accuracy, ensuring correct vendor setup, GL coding, and department allocation ‱ Review invoices for completeness and follow up on missing or incorrect information ‱ Monitor the AP inbox and route questions or requests to the appropriate internal stakeholders ‱ Onboard new vendors in our accounting system and maintain up-to-date vendor records ‱ Respond to vendor inquiries with clear, professional communication ‱ Match invoices to agreements or supporting documentation when applicable ‱ Reconcile vendor statements against AP records and flag discrepancies ‱ Reconcile corporate credit card transactions and investigate declined charges ‱ Support weekly payment runs by preparing payment batches and updating trackers ‱ Maintain organized digital records to support audits, reporting, and month-end close ‱ Assist with light month-end activities, including invoice compilation for accruals ‱ Contribute to ongoing AP process improvements and data clean-up initiatives

🎯 Requirements

‱ Mid-level AP experience - we're specifically not looking for someone entry-level ‱ Solid grasp of accounting fundamentals, including accruals and prepaid amortizations (a degree isn't required if you've built this knowledge through hands-on AP experience) ‱ Startup experience is a big plus ‱ Strong attention to detail and a high bar for data accuracy ‱ Clear, professional written communication skills ‱ Comfort managing routine, deadline-driven work in a remote environment, with the composure to stay steady even when things get a little stressful ‱ Willingness to ask questions, flag issues, and escalate appropriately ‱ Experience with Ramp is a plus, especially Ramp Bill Pay.

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