People Intern

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Customer.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

💰 Series A on 2022-03

SaaS • Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

📋 Description

• Support day-to-day People Ops tasks including onboarding, offboarding, and HRIS record maintenance • Participate in rotation days across People Experience, L&D, and Recruiting — observing, asking questions, and documenting takeaways • Own one capstone project end-to-end: scoping, stakeholder interviews, deliverable, and final presentation to leadership • Communicate proactively in a remote environment — weekly updates, flagging blockers early, and coming prepared to every check-in

🎯 Requirements

• A natural curiosity about people — you find yourself wondering why workplaces work the way they do, and you care about making them better • Someone who takes initiative in a remote environment — you don't wait to be told what to do next, and you communicate proactively without being asked • Highly organized and detail-oriented — HR work lives and dies on accuracy, and you take pride in getting the small things right • A strong communicator, both in writing and in conversation — you can ask a clear question, give a thoughtful update, and know when to speak up • Comfortable with ambiguity — this is a startup environment, and some days will look different than planned. You adapt without losing momentum • Open to feedback and genuinely eager to learn — you don't need to have all the answers, but you do need to be willing to grow