Accounts Receivable Collector, Business-to-Business

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, Ohio – Remote

🌵 Arizona – Remote 🏈 Ohio – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

💰 Accounts Receivable

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Manage a portfolio of business-to-business receivables and drive timely resolution of outstanding account balances • Contact clients by phone, email, and written correspondence to resolve delinquent balances within company and federal guidelines • Identify targeted accounts for delinquency improvement and prioritize follow-up activity • Develop and execute account resolution strategies, including promissory notes, payment arrangements, release agreements, and settlement agreements • Review customer contracts and account documentation for compliance and appropriate collection activity • Research, reconcile, and document account issues, billing discrepancies, and payment activity • Partner with internal teams and leadership to address collection barriers and improve account outcomes • Maintain accurate documentation of collection activity, customer communication, and resolution steps in internal systems • Monitor trends and patterns across assigned accounts and recommend process improvements • Demonstrate professionalism, sound judgment, and customer relationship management while working toward collection goals • Support special projects and perform other duties as assigned

🎯 Requirements

• 1-2 years of experience in an accounting, financial, and/or collections-based role • Demonstrated proficiency in Microsoft Office, including Word and Excel • High school diploma or GED • Resides in Ohio or Arizona (preferred) • Willingness to travel if needed (preferred) • Advanced knowledge of the healthcare industry (preferred) • Working knowledge of Medicaid, Medicare, and third-party insurance (preferred) • Knowledge of FDCPA, HIPAA, compliance guidelines, and related laws and regulations (preferred) • Experience using internal billing and collections systems (preferred) • Experience with pharmaceutical account billing documentation, research, and reconciliation (preferred) • Experience in business-to-business accounts receivable or collections (preferred) • Strong collaborative and team-oriented nature (preferred) • Excellent attention to detail and problem-solving skills (preferred) • Excellent written and verbal communication skills (preferred) • Bachelor's degree (preferred)

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility