Benefits Consultant

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Support the communications team in ensuring optimal understanding of benefits programs. • Provide updates on any changes in benefits or programs that will impact employee experience and communications materials. • Provide strategic counsel and develop a long-lasting “trusted advisor” relationship with account management team and client stakeholders. • Proactively meet with the client not only on projects, but also to stay connected to the business needs and ensure an excellent working relationship. • Assist in the creation of creative brief and content outlines for communications projects. • In partnership with copy team, own and be accountable for the accuracy, consistency, and compliance of all benefits-related communications across deliverables. • Partner with copywriters and designers to provide benefits education and review communications materials during and after creative development for quality, consistency, accuracy and clarity. • Own key internal knowledge base (benefit plan descriptions, content libraries, etc.) and work with copy team to ensure consistency and accuracy across all materials. • Engage with third-party benefits vendors and administrators to interpret plan changes and help translate them into clear, actionable communications strategies. • Help synthesize data analytics and reporting to inform opportunities to improve employee experience and understanding of benefits. • Make recommendations to the communications and account teams. • Assist in the organization of an annual strategy meeting with the client.

🎯 Requirements

• 5–7+ years of experience in employee benefits, including a broad range of benefit programs such as medical, dental, vision, life insurance, retirement plans (401(k)), and other employer-sponsored benefits. • Strong knowledge of Summary Plan Descriptions (SPDs), plan documents, and other benefits-related materials. • Demonstrated experience reviewing, proofreading, editing, and developing benefits communications and plan descriptions for accuracy and clarity. • Experience utilizing Workfront or similar project management tools to manage workflows, track deliverables, and coordinate internal review processes. • Previous experience in a client-facing role, such as benefits consulting, account management, client services, or a related function. • Proven ability to work effectively within cross-functional, multidisciplinary teams and incorporate feedback in a collaborative and constructive manner. • Experience partnering with creative, marketing, communications, or content development teams to produce high-quality client-facing materials. • Exceptional attention to detail, organizational skills, and adaptability, with the ability to manage multiple priorities and respond effectively to changing business needs.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility

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