Care Management Associate, Engagement Hub

Job not on LinkedIn

🔥 1 hour ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $18 - $38 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• supports comprehensive coordination of healthcare services through telephonic outreach to and enrollment of eligible members • demonstrate a highly energetic blend of salesperson, healthcare navigator, and health plan customer support representative • responsible for direct member outreach and engagement, facilitating case assignment, and connecting identified members to care managers immediately through warm transfer • enroll members into care management to promote effective utilization of healthcare services

🎯 Requirements

• 2 years’ experience in healthcare field (i.e. experienced in medical office, hospital setting, medical billing/coding) • Experience with computers including knowledge of Microsoft Word, Outlook, and Excel – data entry and documentation within member records • Familiarity with basic medical terminology and concepts used in care management • Flexibility to work occasional nights and weekends outside of standard business hours which can span from 8:00 am to 8:00 pm • Strong organizational skills, including effective verbal and written communication skills.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • additional resources based on eligibility