Case Management Coordinator – Field

Job not on LinkedIn

🕒 September 24

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $21 - $44 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Conduct comprehensive evaluations of members’ needs and eligibility using care management tools and information/data review • Recommend case resolution approaches by evaluating benefit plans and available internal and external programs/services • Identify high-risk factors and service needs, with appropriate referral to clinical case management or crisis intervention • Coordinate and implement assigned care plan activities and monitor progress • Consult with case managers, supervisors, Medical Directors and other health programs to overcome barriers and achieve goals • Present cases at case conferences for multidisciplinary review • Identify and escalate quality-of-care issues through established channels • Negotiate appropriate options and services to meet members’ benefits and healthcare needs • Use influencing and motivational interviewing skills to engage members and promote lifestyle/behavior changes • Provide coaching, information and support for independent medical and healthy lifestyle choices • Help members participate knowledgeably in healthcare decision-making with providers • Apply case management and quality management processes in compliance with regulatory, accreditation and company requirements • Participate in team meetings and provide peer mentoring/training

🎯 Requirements

• 2+ years experience in behavioral health, social services or appropriate related field equivalent to program focus • Must be willing and able to travel 50-75% of the time in the Metro East area of IL • Reliable transportation required • Mileage is reimbursed per our company expense reimbursement policy • Must have 2+ years of experience of electronic documentation experience and Microsoft Office applications • Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health or human services (psychology, social work, marriage and family therapy, counseling) • Monday-Friday 8:00a-5:00pm Central Time availability

🏖️ Benefits

• Mileage is reimbursed per our company expense reimbursement policy • CVS Health bonus, commission or short-term incentive program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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