Case Management Coordinator

Job not on LinkedIn

🕒 October 9

🌵 Arizona – Remote

infoinfo

💵 $21 - $40 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

Where this job comes from

Posted on CVS Health's careers page, not through a job board

First seen by Remote Rocketship October 9

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Coordinate, document, and communicate all aspects of the utilization/benefit management program • Apply critical thinking and knowledge of clinically appropriate treatment, evidence-based care, and medical necessity criteria • Provide care coordination, support, and education using care management tools and resources • Evaluate referred members’ needs, eligibility, benefit plans, and available programs/services • Identify high-risk factors and service needs and make appropriate referrals • Coordinate and implement care plan activities and monitor progress • Present cases at case conferences for multidisciplinary review • Identify and escalate quality-of-care issues • Negotiate appropriate options and services to meet members’ benefits and healthcare needs • Use motivational interviewing to promote member engagement and healthy lifestyle changes • Provide coaching, information, and support for independent medical and lifestyle choices • Help members participate knowledgeably in healthcare decision-making with providers • Follow case management processes, regulatory and accreditation guidelines, and company policies • Travel within Maricopa County, Arizona to visit members

🎯 Requirements

• 2+ years of experience in case management • Experience working with people designated as having a serious mental illness (SMI) • Experience working with elderly people • Must reside in West Valley, Arizona • Ability to travel up to 50% of the time within West Valley, Arizona • Previous experience working with members with a physical disability • Strong organizational and time management skills • Ability to collaborate with internal and external partners • Proficiency in Microsoft Office Suite, including Outlook and Word • Previous experience collaborating with medical professionals • Bachelor’s degree in Social Work, Psychology, Special Education, or Counseling, or a valid Arizona licensed RN • Bilingual English/Spanish preferred

🏖️ Benefits

• $5000 sign-on bonus • CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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