
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
🕒 October 9
Where this job comes from
Posted on CVS Health's careers page, not through a job board
First seen by Remote Rocketship October 9
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10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Coordinate, document, and communicate all aspects of the utilization/benefit management program • Apply critical thinking and knowledge of clinically appropriate treatment, evidence-based care, and medical necessity criteria • Provide care coordination, support, and education using care management tools and resources • Evaluate referred members’ needs, eligibility, benefit plans, and available programs/services • Identify high-risk factors and service needs and make appropriate referrals • Coordinate and implement care plan activities and monitor progress • Present cases at case conferences for multidisciplinary review • Identify and escalate quality-of-care issues • Negotiate appropriate options and services to meet members’ benefits and healthcare needs • Use motivational interviewing to promote member engagement and healthy lifestyle changes • Provide coaching, information, and support for independent medical and lifestyle choices • Help members participate knowledgeably in healthcare decision-making with providers • Follow case management processes, regulatory and accreditation guidelines, and company policies • Travel within Maricopa County, Arizona to visit members
• 2+ years of experience in case management • Experience working with people designated as having a serious mental illness (SMI) • Experience working with elderly people • Must reside in West Valley, Arizona • Ability to travel up to 50% of the time within West Valley, Arizona • Previous experience working with members with a physical disability • Strong organizational and time management skills • Ability to collaborate with internal and external partners • Proficiency in Microsoft Office Suite, including Outlook and Word • Previous experience collaborating with medical professionals • Bachelor’s degree in Social Work, Psychology, Special Education, or Counseling, or a valid Arizona licensed RN • Bilingual English/Spanish preferred
• $5000 sign-on bonus • CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being
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⏰ Full Time
🟡 Mid-level
🟠 Senior