Director, AI Solutions – Medicaid RFP Writing and Content

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🔥 14 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead the vision and roadmap for AI and automation capabilities supporting Medicaid and healthcare proposal operations • Develop and execute the strategic roadmap for AI, automation, and proposal technology solutions • Lead, coach, and develop a team responsible for AI platform administration, user enablement, workflow optimization, prompt strategy, and proposal support • Establish and maintain governance frameworks, operating standards, and risk management practices for responsible and compliant AI use • Partner with proposal leaders, information technology, compliance, security, and external vendors to drive adoption and optimize platform performance • Define and monitor performance metrics, dashboards, and reporting to measure adoption, operational effectiveness, and return on investment • Drive continuous improvement, organizational change, and technology adoption initiatives • Set strategic priorities and ensure high-quality delivery of AI-enabled proposal support services • Serve as the senior business leader for AI and automation vendors, governance activities, adoption programs, and continuous improvement efforts

🎯 Requirements

• 8+ years of experience in proposal operations, proposal development, automation, knowledge management, enablement, or a related business function within a regulated environment • 3+ years of people leadership experience, including performance management, coaching, workforce planning, and team development • Experience leading AI, automation, digital transformation, or technology-enabled business initiatives from strategy through execution • Strong understanding of generative AI, agentic AI, automation workflows, governance frameworks, and responsible AI practices • Proven ability to manage multiple priorities, influence stakeholders, communicate effectively across organizational levels, and drive measurable business outcomes • Experience supporting Medicaid Managed Care, government healthcare programs, or healthcare proposal development organizations • Experience leading managers or team leads within a matrixed, deadline-driven environment • Experience managing technology vendors, consulting partners, or enterprise software implementations • Experience leading change management, technology adoption, and organizational transformation initiatives • APMP certification or other project management, program management, or change management credentials • Bachelor's degree or equivalent work experience required

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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