Lead Director, Digital Product – Quality & Stars

Job not on LinkedIn

🔥 13 hours ago

🏈 Alabama, Arizona, +42 more states – Remote

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💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead technology product strategy and execution for quality measures and programs, including Health Maintenance and dashboards supporting Medicare Stars and ACO lead programs • Partner with clinical, business, operational, and enterprise governance stakeholders to shape technology pathways supporting ambulatory quality performance • Manage Health Maintenance topic requests through stakeholder alignment, governance, and execution • Ensure accurate and current training materials for care teams at the point of care • Lead end-to-end strategy for Stars across Part C and D measures • Ensure payer files are loaded into the core care delivery platform and performance tools accurately reflect results • Develop technology approaches that help care teams improve Stars quality-measure performance • Drive cross-functional technology teams that enable care model strategy and end-to-end product execution • Establish shared outcome metrics tied to clinical quality, patient experience, and financial performance • Lead multidisciplinary teams of product managers, Epic analysts, software engineers, data scientists, and designers • Transform broad ideas into problem statements, product specifications, and Epic/technology architectures • Oversee end-to-end technology design, technical requirements, and technology build • Integrate external data sources such as claims data, remote monitoring, and health plan feeds with internal Epic workflows • Own the technology lifecycle from discovery through solutioning, build, deployment, and measurable outcome realization • Establish feedback loops and iterative improvement cycles • Lead, mentor, and build high-performing product and cross-functional technology teams • Foster a culture of curiosity, resilience, problem-solving, joy, and high engagement

🎯 Requirements

• Bachelor’s degree required • 10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation, specifically Epic • Expertise with value-based care models, payer quality programs, and Epic as a core care delivery platform • Hands-on experience with Epic EHR workflows and module configurations • Experience translating operational requirements into Epic build • Understanding of how external health data enriches EHR clinical workflows • Deep familiarity with clinical operations, Quality Improvement methodologies, Value-Based Care constructs, Fee-For-Service operational dynamics, and medical cost initiative care pathways • Track record leading cross-functional teams to deliver high-scale technology-backed clinical interventions • Proven history partnering with primary care delivery networks, retail clinics, and/or value-based care organizations to improve medical cost trends and clinical care pathways • Graduate degree and/or clinical background (RN, MD, DO, NP, PA) preferred • Executive presence and ability to communicate and influence senior executive stakeholders and frontline team members • Exceptional analytical rigor and ability to frame ambiguous clinical challenges into structured problem statements

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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