Lead Director – Network Core Infrastructure Operations

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead engineers responsible for core routing and switching infrastructure spanning applications, users, locations, datacenters, and multi-cloud environments • Own the operational health, performance, and security of WAN, LAN, and core network services • Oversee design, implementation, and maintenance of resilient WAN and LAN networks • Manage routing and switching operations, including turn-ups, changes, and remediation • Operate and safeguard DNS, DHCP, and IPAM services using Infoblox • Maintain NTP and network authentication services in partnership with identity and security teams • Implement and oversee SDN and SD-WAN capabilities, including Cisco Catalyst SD-WAN and ACI • Manage multi-cloud connectivity and coordinate carrier/WAN services • Ensure network monitoring is captured, acknowledged, reported, and consolidated into a single-pane-of-glass view • Create automated reporting on network health, outages, and status • Identify network issues and vulnerabilities and implement preventive solutions • Lead resolution of complex, high-impact network issues, including root-cause analysis • Develop and enforce network change-control processes • Collaborate with cross-functional teams to implement changes with minimal operational impact • Review daily network changes and drive a high success rate for approved changes • Lead, develop, mentor, and provide career growth for a Level 1–3 network operations team • Manage staffing and shift coverage • Develop and track network performance, reliability, and efficiency KPIs • Lead capacity planning and forecast investment needs • Drive governed automation for diagnostics, configuration compliance, and reporting • Adopt AI-assisted/AIOps capabilities where valuable, with engineers reviewing and approving recommendations

🎯 Requirements

• 10+ years of enterprise network infrastructure operations and engineering experience • 5+ years of hands-on enterprise routing and switching experience on Cisco platforms, including BGP, OSPF or EIGRP, VLANs, spanning tree, VXLAN/EVPN, VRFs, QoS, and ACLs • 3+ years of experience leading teams • 3+ years of experience operating core network services including DNS, DHCP, and IPAM (Infoblox) at enterprise scale • 3+ years of WAN and LAN experience across datacenter, campus, and multi-site environments, including MPLS and/or SD-WAN • Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience) • Experience with load balancing (F5), firewall, proxy, and network-edge segmentation • Experience with incident, problem, and change management in a 24x7 operations environment • Monitoring and observability experience • Scripting/automation experience, such as Python or Ansible • Familiarity with AI-driven network operations (AIOps) • Experience with streaming telemetry, SNMP, NetFlow/IPFIX, and syslog data pipelines at scale • Advanced automation/infrastructure-as-code experience with NETCONF/YANG, Ansible, or Terraform • Hands-on experience with Cisco Catalyst SD-WAN, ACI, or Catalyst Center (DNA Center) • Multi-cloud networking experience with AWS and/or Azure • Experience in a large, regulated enterprise such as healthcare, HIPAA, or PCI DSS environments • Industry certifications such as Cisco CCNP or CCIE (or equivalent), and ITIL are preferred • Excellent leadership, communication, and mentoring skills

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being