Lead Director – Project Program Management

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🔥 23 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Develop support models and operations for reporting out team activity and summaries for executive committees. • Work closely with the Lead Director of Operational Analytics and the Lead Director of Process to identify reporting and operational gaps and work to provide solutions and implement. • Collaborate with analytic teams to develop progress and score reports for initiatives within the affordability purview. • Develop a risk identification and mitigation reporting process to share with executive leadership on overall program and project progress. • Assist in the development and promotion of workstream report outs. • Coordinate analytic needs with business teams to support the Strategists’ ideation process. • Create executive summaries and presentations to be shared up through the VP of Affordability. • Manage and coordinate support and materials across ideation, analytics, execution, and delivery processes within affordability. • Analyze the organization's project management practices, identifying areas for improvement and implementing strategies to enhance project efficiency and success. • Approve project plans, budgets, and deliverables, ensuring alignment with organizational objectives and stakeholder expectations. • Attend project meetings and collaborate with multiple departments, fostering cross-functional collaboration and coordination to achieve project milestones. • Communicate direction and project goals to the project team, providing clear guidance and ensuring alignment with strategic objectives. • Conduct project evaluations and assessments, monitoring progress, identifying risks and issues, and taking corrective actions to keep projects on track. • Consolidate information from various sources, synthesizing project data and insights to provide comprehensive reports and updates to stakeholders. • Lead strategic discussions with business units, platform teams, operations, vendors, and external partners to gather insights and guide clinical system requirements.

🎯 Requirements

• 7-12 years of direct healthcare experience in a large payor system with experience in project management, healthcare operations or strategy • Strong project management skills, project planning, milestone and constituent management skills • Ability to be an individual contributor with a comfort for deep hands-on work and the ability to execute • Adept at development, execution, and delivery (planning, delivering, and supporting) skills • Adept at business intelligence, collaboration, and teamwork • Mastery of problem solving, decision making, and growth mindset • Proven ability to work independently, manage multiple complex priorities, and deliver results in a fast-paced, dynamic environment. • Excellent facilitation, communication, and stakeholder management skills. • Able to influence across clinical, operational, and IT teams. • PowerPoint and presentation skills.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families

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