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Senior Analyst, Analytics and Insights

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🔥 0 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

đź›’ Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

đź“‹ Description

• Analyze data across earned media, social, and owned CVS Health brand channels to assess communications performance, impact, and audience engagement • Develop and maintain dashboards, reports, and visualizations communicating trends and performance metrics • Translate data into actionable insights and recommendations supporting communications strategies and campaigns • Maintain data quality and reporting, dashboard, and analysis accuracy • Support reputation measurement and analysis, including survey-based and third-party research programs • Communicate research findings to stakeholders • Support audience research using surveys, sentiment analysis, and other methods • Enhance communications analytics tools, dashboards, and data sources • Partner with communications colleagues and stakeholders to understand reporting needs and deliver timely insights • Identify improvements to reporting processes, data quality, and measurement approaches • Manage multiple projects and deliverables while meeting deadlines

🎯 Requirements

• 3+ years of experience in analytics, insights, data strategy, communications measurement, marketing analytics, media analytics, or a related field • Experience analyzing and interpreting data to develop clear, actionable insights • Experience creating dashboards, reports, and data visualizations • Familiarity with communications, marketing, digital, or media performance metrics • Strong analytical, problem-solving, and organizational skills • Ability to collaborate effectively across teams and manage multiple priorities in a fast-paced environment • Experience with reporting and visualization tools such as Excel, Tableau, Power BI, or similar platforms • Experience with communications, reputation, public relations, or marketing measurement programs preferred • Familiarity with social listening, media measurement, reputation tracking, or audience research tools preferred • Experience conducting stakeholder research, including surveys, sentiment analysis, or qualitative research preferred • Familiarity with communications analytics platforms such as Sprinklr, Cision, Adobe Analytics, Dynamic Signal, or similar tools preferred • Exposure to AI-enabled analytics or emerging measurement approaches preferred • Bachelor's degree or equivalent experience

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to the base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility • Comprehensive benefits package for full-time colleagues and their families

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