Senior Analyst, Financial Operations

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🔥 0 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Partner with internal cross-functional areas such as Sales, Finance, Trade and Reporting to ensure all client requirements are met and supported • Review and analysis of reporting to identify trends and opportunities, plus quality inspection prior to client delivery • Solve for opportunities identified through trend analysis – process improvement / strategic projects • Independently manage client issues and projects with little involvement from leadership • Triage of Finance specific Aunt Team requests • Support multiple complex client escalations and projects– requiring 'outside of the box' solutions and ideas • Conduct 'lessons learned' and feedback meetings post resolution of issues to improve processes for the future, including FOX and CSX support • Create and maintain issue and project tracking support tools as needed (Milestone Report/CRAID/Agendas/etc.) • Partner with cross-functional partners to align on client and project expectations • Escalate appropriately when support is needed or risk is identified, linear and/or cross-functional escalation • Send weekly meeting agenda and meeting notes 24hrs prior and after meeting takes place • Regular summary updates to Finance leadership

🎯 Requirements

• 2+ years of professional experience in PBM/healthcare operational and/or financial role(s) • 2+ years of experience performing in-depth research, investigation, analysis, and/or ad-hoc reporting • Experience in Microsoft Office, particularly Excel (must know how to do VLOOKUPS and pivot tables) • Prior experience in client-facing role • Demonstrated project management experience • Advanced Microsoft Excel skillset including pivot-tables, advanced formulas, and maneuvering data sets • Prior Salesforce use • Bachelor’s Degree or equivalent experience required

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support physical, emotional, and financial well-being

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