Senior Claim Benefit Specialist

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🔥 0 minutes ago

🏈 Alabama, Alaska, +44 more states – Remote

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💵 $18 - $42 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Review and adjudicate complex, sensitive, and specialized medical claims according to established plan processing guidelines • Provide subject matter expertise, coaching, and guidance on escalated or technically challenging issues • Support customer service operations by addressing inquiries and resolving issues • Review pre-specified claims and claims exceeding specialist adjudication authority or processing expertise • Apply medical necessity guidelines, determine coverage, verify eligibility, identify discrepancies, and implement cost-containment measures • Ensure regulatory compliance and verify payments align with company policies and procedures • Identify and report potential overpayments, underpayments, and other claim irregularities • Perform claim rework calculations • Train and mentor team members as needed • Conduct outbound calls to obtain required information for claims or reconsideration requests

🎯 Requirements

• Minimum of 18 months of medical claim processing experience with a health insurance payor or third-party administrator • Proven success working in a high-volume, production-driven environment • Demonstrated ability to manage multiple assignments with accuracy, efficiency, and attention to detail • High School Diploma required • Self-Funding experience preferred • DG system knowledge preferred • Preferred Associates degree or equivalent work experience

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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