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Senior Claim Benefit Specialist

Job not on LinkedIn

🕒 September 24

🏈 Alabama, Alaska, +46 more states – Remote

infoinfo

💵 $18 - $42 / hour

⏰ Full Time

🟠 Senior

Where this job comes from

Posted on CVS Health's careers page, not through a job board

First seen by Remote Rocketship September 24

Still open on CVS Health's site. Checked 3 hours ago.

Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Reviews and adjudicates complex, sensitive, and specialized medical claims according to established plan processing guidelines. • Provides subject matter expertise, coaching, and guidance on escalated or technically challenging issues. • Supports customer service operations by addressing inquiries and resolving issues. • Reviews pre-specified claims and claims exceeding specialist adjudication authority or processing expertise. • Applies medical necessity guidelines, determines coverage, verifies eligibility, identifies discrepancies, and implements cost-containment measures. • Ensures compliance with regulatory requirements and company policies and procedures. • Identifies and reports potential overpayments, underpayments, and other claim irregularities. • Performs claim rework calculations as needed. • Trains and mentors as needed to enhance team performance and technical proficiency. • Conducts outbound calls to obtain required information for claims or reconsideration requests.

🎯 Requirements

• Minimum of 18 months of medical claim processing experience with a health insurance payor or third-party administrator. • Proven success working in a high-volume, production-driven environment. • Demonstrated ability to manage multiple assignments with accuracy, efficiency, and attention to detail. • High School Diploma required. • Self-Funding experience preferred. • DG system knowledge preferred. • Preferred Associates degree or equivalent work experience.

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Comprehensive benefits package for eligible full-time colleagues and their families

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