Senior Content Designer

Job not on LinkedIn

🔥 4 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $54.3k - $119.3k / year

⏰ Full Time

🟠 Senior

✍️ Content Marketing Manager

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Translate complex concepts and processes into compelling, easy-to-follow design with exceptional content. • Conduct UX research and champion data science to understand user behaviors and uncover new opportunities to reach customers with appropriate content and reduce friction. • Create content and design ecosystems for multiple channels, devices and touch points across user journey flows, meeting user needs and adhering to enterprise standards. • Challenge the status quo and know when to advocate for new design patterns versus relying on old systems. • Drive collaboration with designers, product managers, and diverse business stakeholders to inform requirements to think beyond the product lifecycle and optimize content and user journey. • Lead other content strategists/designers in developing user stories and providing guidance on priorities. • Facilitate workshops and design crits and own content reviews and iterations across stakeholders from product to legal.

🎯 Requirements

• 5+ years experience in UX writing, UX Design or Content Design. • 2+ years experience with Agile and lean UX/software development practices, including using product management software (Rally, Jira). • 2+ years experience in web and app experiences. • 2+ years experience collaborating with internal team members, such as experience designers, accessibility experts and product managers. • 2+ years experience in UX wire framing, UX flows, and shaping content for multi-disciplinary projects with prototyping software such as Figma and Miro. • Experience in health care, pharmacy or other regulated fields (insurance, finance, etc.). • Experience with translation and transcreation best practices. • Deep knowledge of enterprise content management systems such as Adobe Experience Manager, Contentful, or similar. • Portfolio should include work on digital products and/or services, service design or human centered designs.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility