Senior Quality Specialist

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Acts as an advocate and subject matter expert guiding the business as a quality champion • Consults cross-functionally with other departments to influence and promote change • Performs regular quality audits for service operations for multiple products and platforms • Executes both routine and non-routine business support tasks for the Sr Quality Specialist area • Conducts standard quality reviews and audits to proactively measure compliance • Owns responsibility for supporting targeted quality audit projects

🎯 Requirements

• 2+ years of health insurance work experience and/or Healthcare Insurance Quality Review • 2+ years of experience working with diagnosis codes and medical terminology • Moderate to advanced knowledge of Excel (V-lookups, pivot tables, and/or formulas) • College degree preferred • Claims experience • DG system experience

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources

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