Technical Program Manager

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Logo of Cyclops

Cyclops

11 - 50 employees

₿ Crypto

💳 Fintech

🤝 B2B

Crypto • Fintech • B2B

Cyclops is an all-in-one B2B payments platform that provides unified crypto and stablecoin infrastructure tailored exclusively for payments companies. The platform supports receiving crypto and stablecoins at physical and digital checkouts, 24/7 global stablecoin settlement, conversions between fiat, crypto and stablecoins, virtual accounts, and crypto-based payouts, plus orchestration and on/off-ramp APIs for custom integrations. Cyclops focuses on compliant, end-to-end digital asset solutions for payment processors and merchants operating across borders.

📋 Description

• Organize and run execution for external integrations, partner onboarding initiatives, and internal cross-team initiatives • Own end-to-end project plans, including scope, timelines, dependencies, risks, and assumptions • Coordinate dependencies across engineering, product, operations, compliance, legal, and external partners • Identify delivery, operational, or compliance risks early and proactively propose mitigation strategies • Act as the primary source of truth for program status, decisions, and next steps • Keep engineering and product leaders aligned through clear, consistent, and timely communication • Translate between technical, product, and business contexts to ensure shared understanding • Act as a neutral facilitator across teams to resolve ambiguity, align on decisions, and unblock progress • Partner closely with the technical integration owner to ensure technical discovery, delivery sequencing, and readiness are aligned • Partner with Compliance, Legal, and Operations to support merchant onboarding and KYB processes, customer KYC and KYT readiness, and geographic and currency expansion initiatives • Clearly document agreements, decisions, operational requirements, and changes in scope or timelines • Track project metrics and delivery health across initiatives • Prepare concise, high-signal weekly status updates for leadership and stakeholders

🎯 Requirements

• Exceptional written and verbal communication skills, with the ability to synthesize complex technical and business information into clear, actionable guidance • Proven experience leading technical programs, partner integrations, or cross-functional initiatives in close partnership with engineering and product teams • Experience managing external vendors, partners or client-facing deliveries, with clear ownership of commitments and communication • Strong organizational and problem-solving skills, with a structured, detail-oriented approach to planning and execution • Solid understanding of software delivery lifecycles and the ability to work from technical documentation and API specifications • Ability to operate independently, proactively surface risks, and drive issues to resolution • Nice to Have Experience: Experience in fintech or crypto (plus, but not required) • Background that includes hands-on exposure to technical delivery roles (e.g., project management, QA, business analysis, engineering, or technical support) • Experience with partner onboarding and operational compliance processes, such as KYB, KYC, KYT, and geographic or currency expansion, preferably within crypto, digital assets, or regulated financial services • Familiarity with applying AI tools and automation to enhance program execution, communication clarity, and operational efficiency • Familiarity with modern delivery and collaboration tools, including Jira, Confluence, or similar platforms

🏖️ Benefits

• Company issued laptop • Technology Accessories • Annual In-Person Full-Team Meetup

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