Incentive Program Partner

Job not on LinkedIn

🔥 14 minutes ago

🤠 Texas – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🪙 Affiliate Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Daikin Comfort

Daikin Comfort

10,000+ employees

🏗️ Construction

🏥 Healthcare

🏭 Manufacturing

Construction • Healthcare • Manufacturing

Daikin Comfort is a global indoor comfort solutions provider that designs, manufactures, and supports energy-efficient heating, ventilation and air conditioning (HVAC) systems for homes and contractors. The company offers a broad portfolio including air conditioners, heat pumps (including inverter-driven and R-32 refrigerant models), ductless mini-splits, gas furnaces, air handlers, indoor air quality products, smart thermostats, and cloud-connected apps and services. Daikin Comfort emphasizes sustainability, innovation, contractor support, warranties, rebates and financing to help homeowners plan, install, and manage efficient home comfort systems.

📋 Description

• Facilitate timely responses to correspondence and inquiries entering the online ticketing system. • Provide updates to customer inquiries regarding open issues or tickets. • Assist in managing basic business application reports to ensure correct distribution. • Create and maintain Help Documents for business applications. • Assist with company website user login credentials. • Properly route rebate questions or inquiries to the appropriate analyst for resolution. • Provide payment status and tracking as requested by distributors or dealers. • Assist in other areas as necessary and requested

🎯 Requirements

• 1 – 2 years of Customer Service Experience, either in person or phone/electronic communication • Problem resolution skills – ability to resolve issues with Manager oversight • Experience working within a team environment • Basic understanding of MS Office (Excel, Outlook, Word, PowerPoint). • Strong verbal and written communication skills. • Excellent customer service ability. • Detail-oriented and self-starter. • High school diploma or GED equivalent

🏖️ Benefits

• Benefits are effective on day one for all full-time direct hires • Training programs are available to help guide team members and develop new skills • Growth Opportunities - there is immense opportunities to grow your career • You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.—an organization that brings opportunity to over 60,000 employees worldwide

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