Product Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🪄 Product Specialist

🦅 H1B Visa Sponsor

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Logo of Daikin Comfort

Daikin Comfort

10,000+ employees

🏗️ Construction

🏥 Healthcare

🏭 Manufacturing

Construction • Healthcare • Manufacturing

Daikin Comfort is a global indoor comfort solutions provider that designs, manufactures, and supports energy-efficient heating, ventilation and air conditioning (HVAC) systems for homes and contractors. The company offers a broad portfolio including air conditioners, heat pumps (including inverter-driven and R-32 refrigerant models), ductless mini-splits, gas furnaces, air handlers, indoor air quality products, smart thermostats, and cloud-connected apps and services. Daikin Comfort emphasizes sustainability, innovation, contractor support, warranties, rebates and financing to help homeowners plan, install, and manage efficient home comfort systems.

📋 Description

• Lead a designated product focus area such as light commercial, ductless, E-Premium, or VRV products • Coordinate engagement and achievement of division sales objectives with Company Owned Distribution and Distributor Channel Partners • Serve as the division product champion and develop product sales opportunities • Support the product team and collaborate with product applications resources such as VRV and AER groups • Coordinate resolutions and corrective actions for field product quality issues • Conduct or participate in customer quality reviews at customer locations • Oversee production of technical literature, service training materials, and service kits • Provide service input in product transition meetings, dFMEA, and other service design reviews • Troubleshoot or assist distributors, branches, and dealers with escalated installation, quality, or service problems • Travel to field locations to resolve escalated product problems • Oversee division objectives for programs within the assigned focus area, such as VRV Pro • Provide resources and promotional support to TSMs selling the focused product • Serve as an additional sales and training resource to COD and IND channels • Perform additional projects and duties supporting ongoing business needs

🎯 Requirements

• Minimum of 10 years of related experience • Prior HVAC industry experience, including commercial and ductless products • Bachelor’s degree preferred; industry experience accepted in lieu of degree • Ability to manage multiple projects simultaneously • Excellent verbal and communication skills, including public speaking, presentations, and negotiation • Ability to develop communication materials such as price pages, sales support documentation, submittals, and written memos • High proficiency with Microsoft Office 365, Excel, Word, and PowerPoint • Ability to generate and read reports • Excellent organizational and time management skills • Competitive industry knowledge • Strong work ethic, integrity, and judgment • Ability to perform essential responsibilities with or without reasonable accommodations • Must be legally authorized to work in the United States • Must not require employer-sponsored work authorization now or in the future

🏖️ Benefits

• Equal employment opportunity • Reasonable accommodations for individuals with disabilities

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