
201 - 500 employees
Founded 1943
🏨 Hospitality
✈️ Travel
🍽️ Food & Beverage
💰 Private Equity Round on 2013-09
Hospitality • Travel • Food & Beverage
Dairy Queen is an international chain of fast-food restaurants owned by American Dairy Queen Corporation, known for its popular Blizzard treats, burgers, and more. With a focus on both savory and sweet offerings, Dairy Queen provides a variety of meals and treats including cheeseburgers, chicken strips, and signature Stackburgers, alongside its famous ice cream desserts. The brand highlights allergen information and nutrition details, ensuring customers are informed of the potential presence of allergens due to cross-contact in its locations. Dairy Queen is also involved in franchising and encourages the use of its mobile app to enhance customer experience.
🔥 13 hours ago
❄️ Minnesota – Remote
💵 $82.1k - $98.5k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📚 Learning and Development
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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201 - 500 employees
Founded 1943
🏨 Hospitality
✈️ Travel
🍽️ Food & Beverage
💰 Private Equity Round on 2013-09
Hospitality • Travel • Food & Beverage
Dairy Queen is an international chain of fast-food restaurants owned by American Dairy Queen Corporation, known for its popular Blizzard treats, burgers, and more. With a focus on both savory and sweet offerings, Dairy Queen provides a variety of meals and treats including cheeseburgers, chicken strips, and signature Stackburgers, alongside its famous ice cream desserts. The brand highlights allergen information and nutrition details, ensuring customers are informed of the potential presence of allergens due to cross-contact in its locations. Dairy Queen is also involved in franchising and encourages the use of its mobile app to enhance customer experience.
• Lead scalable, system-wide training initiatives to build capability and bench strength • Facilitate diagnostic assessments, personalized learning plans, virtual coaching, and proficiency evaluations • Partner with franchisees and operations leaders to identify learning opportunities • Use store performance data and reporting tools to assess training effectiveness • Consult with franchisees and managers on improvement opportunities • Hold stakeholders accountable for implementing training solutions that deliver measurable business results • Deliver virtual webinars, coaching sessions, and assessments using adult learning principles • Adapt learning experiences to diverse learning styles • Review and moderately update learning materials based on feedback, operational changes, and business needs • Collaborate with content owners to keep materials accurate and aligned with company standards • Monitor and evaluate training effectiveness using data-driven methods • Document participant progress and maintain accurate training records • Provide timely follow-up to questions • Share training impact insights with leadership • Travel occasionally for in-person facilitation and consulting
• B.A. or B.S. Degree required, or equivalent combination of education and work experience • 3–5 years in restaurant operations and/or professional training and development • Strong knowledge of quick-service restaurant operations • Management or franchisee experience preferred • Competence in virtual facilitation and engaging online learning delivery • Ability to analyze and interpret data • Familiarity with Power BI for reporting and insights • Relationship-building skills with internal and external clients • Exceptional written and verbal communication skills • Ability to present to large groups • Proficiency in Microsoft Office Suite • Experience with online learning platforms preferred • Strong organizational skills and ability to manage multiple priorities • Ability to travel occasionally for in-person training and consulting, less than 20% of the time • Ability to work in a restaurant environment • Must be authorized to work in the United States without employer sponsorship
• Medical coverage • Dental coverage • 401K match • Paid time off • Volunteer time • Parental leave • Hybrid work schedule for most headquarters positions • Equal Opportunity Employer
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