Franchise Business Consultant

🔥 21 minutes ago

💵 $97.5k - $119.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on Dairy Queen's careers page, not through a job board

First seen by Remote Rocketship 21 minutes ago

Logo of Dairy Queen

Dairy Queen

201 - 500 employees

Founded 1943

🏨 Hospitality

✈️ Travel

🍽️ Food & Beverage

💰 Private Equity Round on 2013-09

Hospitality • Travel • Food & Beverage

Dairy Queen is an international chain of fast-food restaurants owned by American Dairy Queen Corporation, known for its popular Blizzard treats, burgers, and more. With a focus on both savory and sweet offerings, Dairy Queen provides a variety of meals and treats including cheeseburgers, chicken strips, and signature Stackburgers, alongside its famous ice cream desserts. The brand highlights allergen information and nutrition details, ensuring customers are informed of the potential presence of allergens due to cross-contact in its locations. Dairy Queen is also involved in franchising and encourages the use of its mobile app to enhance customer experience.

📋 Description

• Provide leadership and coaching to franchisees and the Operations team • Advise franchisee owners/operators to improve sales, profits, operating standards, operating systems, and customer expectations • Ensure compliance with IDQ policies and system standards • Gain and maintain support of DMA chair people and franchisee leadership • Engage functional experts and support other functions when needed • Implement the Worldwide Operations Business Plan for a district • Develop and implement district-wide business plans covering marketing, operations, training, development, and supply chain • Establish and implement business plans with franchise owners • Provide counsel and assistance on goals and strategies supporting ADQ’s Operations and Marketing Plan • Advise on marketing performance through partnerships with departments, vendors, and franchisees • Position franchisees for achievement of shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals • Provide advice to support franchisees’ financial health • Partner with ADQ staff on development, reinvestment, and renewal strategies • Assist with new store openings as required • Complete ad hoc projects as required • Travel to franchisee locations and staff meetings/visits

🎯 Requirements

• Must be located in Phoenix, Arizona • Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience • 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management, or an equivalent combination of education and experience • ServSafe certification • Clean driving record • Thorough knowledge of the restaurant industry; QSR preferred • Thorough knowledge of restaurant operations • Proficient knowledge of marketing, finance, training, human resource, and development • Strong communication skills • Excellent written and verbal communication skills • Ability to provide excellent customer service • Ability to multitask and prioritize multiple projects and requests • Relationship-building skills • Ability to work quickly in a fast-paced environment • Ability to work evenings and weekends as necessary • Frequent telephone and email communication • Ability to travel overnight an average of two weeks per month • Ability to drive an automobile for franchisee and staff meetings/visits • Must be insurable by the company insurance provider • Ability to travel by airplane as necessary • Ability to stand on concrete or tiled floors for up to 8 hours per day when visiting a franchisee location • No food or beverage allergies that would prevent tasting products or working in a Dairy Queen or Orange Julius restaurant environment • Must be authorized to work in the United States without employer sponsorship

🏖️ Benefits

• Bonus eligibility • Medical coverage • Dental coverage • 401K match • Paid time off • Volunteer time • Parental leave

Apply Now

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