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Health Information Specialist I

🔥 0 minutes ago

🌲 North Carolina – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

🦅 H1B Visa Sponsor

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đź‘» Ghost score 16%

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Logo of Datavant

Datavant

201 - 500 employees

Founded 2017

🏥 Healthcare

đź’Ľ Consulting

⚕️ Healthcare Insurance

đź’° $40M Series B on 2020-10

Healthcare • Consulting • Healthcare Insurance

Datavant is a company that provides a platform and network focused on making health data secure, accessible, and usable across the healthcare ecosystem. With a focus on data connectivity and interoperability, Datavant facilitates the movement of healthcare records across a vast network of organizations, including hospitals, clinics, health systems, and data partners. Their suite of products and solutions covers areas such as health data exchange, data transformation, and privacy compliance, serving various clients including health plans, healthcare providers, life sciences, and government organizations. Datavant's mission is to advance human health through improved data exchange and analytics.

đź“‹ Description

• Receive and process requests for patient health information according to Company and Facility policies and procedures • Maintain confidentiality and security of privileged information • Maintain working knowledge of Company and facility software • Adhere to Company and customer-facility Codes of Conduct and policies • Inform manager about work, site difficulties, and fluctuating volumes • Assist with additional duties and responsibilities as required • Apply medical privacy regulations to prevent unauthorized disclosure • Manage and safeguard patient health records and ensure HIPAA compliance • Prepare new patient charts using paper sources and/or electronic health records • Assemble medical records in standard order and ensure accuracy and completeness • Create digital images of paperwork for storage in electronic medical records • Respond to internal and external patient-record requests by retrieving and transmitting records appropriately • Answer inbound and outbound calls • Assist with patient walk-ins as needed • Assist with faxes, mail opening, and data entry as needed • Meet site-specific productivity expectations • Schedule pick-ups as needed • Process medical record requests from patients, insurance companies, and attorneys and provide record status • Document information across multiple platforms using two computer monitors

🎯 Requirements

• High School Diploma or GED • Ability to commute between locations as needed • Able to work overtime during peak seasons when required • Basic computer proficiency • Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly • Professional verbal and written communication skills in the English language • Detail and quality oriented regarding accurate and compliant medical-record information • Strong data entry skills • Must be able to work with minimum supervision and respond to changing priorities and role needs • Ability to organize and manage multiple tasks • Able to respond to requests in a fast-paced environment • This job is not eligible for employment sponsorship • Post-offer health screenings and proof and/or completion of required vaccinations may be required by clients • Experience in a healthcare environment, previous production/metric-based work experience, and in-person customer service experience are bonus points

🏖️ Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor • Company equipment provided, including computer, monitor, virtual phone, etc. • PTO • Health insurance • Vision insurance • Dental insurance • 401k Savings Plan • Tuition Assistance

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