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Health Information Specialist

🔥 2 minutes ago

🌲 North Carolina – Remote

infoinfo

đź’µ $15 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

Where this job comes from

Posted on Datavant's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Logo of Datavant

Datavant

201 - 500 employees

Founded 2017

🏥 Healthcare

đź’Ľ Consulting

⚕️ Healthcare Insurance

đź’° $40M Series B on 2020-10

Healthcare • Consulting • Healthcare Insurance

Datavant is a company that provides a platform and network focused on making health data secure, accessible, and usable across the healthcare ecosystem. With a focus on data connectivity and interoperability, Datavant facilitates the movement of healthcare records across a vast network of organizations, including hospitals, clinics, health systems, and data partners. Their suite of products and solutions covers areas such as health data exchange, data transformation, and privacy compliance, serving various clients including health plans, healthcare providers, life sciences, and government organizations. Datavant's mission is to advance human health through improved data exchange and analytics.

đź“‹ Description

• Process release of information requests, specifically medical record requests, accurately and efficiently • Take calls from patients, insurance companies, and attorneys to provide medical record status • Receive and process requests for patient health information according to company and facility policies • Maintain confidentiality and security of privileged information and comply with HIPAA and medical privacy regulations • Maintain working knowledge of company and facility software • Inform manager of work, site difficulties, and fluctuating volumes • Manage patient health records and safeguard patient records • Prepare new patient charts using paper sources and/or electronic health records • Assemble medical records in standard order and ensure they are accurate and complete • Create digital images of paperwork for storage in electronic medical records • Retrieve and appropriately transmit records to internal and external requesters • Answer inbound and outbound calls • Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry • Schedule pickups as needed • Meet site-specific productivity expectations and perform other assigned duties

🎯 Requirements

• High School Diploma or GED • Ability to commute between locations as needed • Able to work overtime during peak seasons when required • Basic computer proficiency • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis • Professional verbal and written communication skills in the English language • Detail and quality oriented as it relates to accurate and compliant information for medical records • Strong data entry skills • Must be able to work with minimum supervision responding to changing priorities and role needs • Ability to organize and manage multiple tasks • Able to respond to requests in a fast-paced environment • This job is not eligible for employment sponsorship • Post-offer health screenings and proof and/or completion of required vaccinations may be required by clients • Experience in a healthcare environment • Previous production/metric-based work experience • In-person customer service experience • Ability to build relationships with on-site clients and customers • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

🏖️ Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor • Company equipment provided, including computer, monitor, and virtual phone • PTO • Health insurance • Vision insurance • Dental insurance • 401k Savings Plan • Tuition Assistance

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