Revenue Specialist I – Patient Outreach

🔥 26 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $19 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Advocate for patients and assist with updating primary insurance • Ensure timely and accurate submission of insurance claims • Collect payments on outstanding patient balances • Perform revenue operations duties related to medical insurance billing, collections, or patient access • Communicate with patients and insurance payers regarding coverage and reimbursement for dialysis services • Review and submit system setup requests to ensure center and payer information is loaded accurately into the billing system • Respond timely and accurately to payer communications • Collaborate with revenue operations teams to ensure seamless processes • Partner with insurance counselors, social workers, and facility administrators • Identify process changes and continuous improvement opportunities • Maintain current patient account information • Maintain confidentiality in accordance with HIPAA regulations and DaVita policies • Attend team meetings, phone conferences, and training as needed

🎯 Requirements

• RCM/ROPS experience required • Patient contact/customer service experience required • Excellent written and verbal communication skills • Excellent decision-making and problem-solving skills • Ability to adapt quickly and manage stress • Relationship-building skills • High school diploma or equivalent • Basic computer skills • Proficiency in MS Word, Excel, and Outlook • Must have ROPS revenue cycle management experience • Ability to work overtime as needed • Ability to attend team meetings, phone conferences, and training as needed • Must follow teammate guidelines, employment policies, and department or company procedures

🏖️ Benefits

• Flexible scheduling • Fun and positive work environment • Competitive “pay for performance” pay structure • Generous PTO and comprehensive benefits package • Community first, company second culture based on Core Values • Award-winning education and training across multiple career paths • Performance-based rewards based on individual and team contributions • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through StarLearning