Technical Writer – Temporary

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform from Ceridian that provides payroll, HR, benefits administration, talent management, workforce management (time & attendance, scheduling), and workforce analytics. Offered as a SaaS solution to mid-market and enterprise employers, Dayforce consolidates employee lifecycle functions and payroll in a single application to streamline workforce processes and compliance.

📋 Description

• Research, write, and publish complete, accurate and easily usable policies and procedures for the entire organization. • Collaborate with Compliance, Legal and HR to ensure all policies and procedures are compliant with any federal, state, and local laws, regulations, and agency/investor guidelines. • Create, maintain, and archive policy and procedure documents for the entire organization. • Coordinate and communicate with business/process owners to ensure documentation is reflective of accurate processes and controls. • Manage documentation approval process, driving documentation through compliance, senior management and SME (subject matter experts) for approval. • Establish and implement a formal process for policy and procedure requests, reviews and approvals. • Maintain project management tracking for management reporting. • Perform miscellaneous duties as assigned.

🎯 Requirements

• Bachelor’s degree in English, Communications or related field • Minimum of three (3) years of policy or technical writing experience • Mortgage servicing/banking experience preferred • Excellent verbal communication skills • Strong writing and editing skills • Strong analytical skills with the ability to problem solve effectively • Excellent interpersonal and communication skills with all levels of management • Ability to understand and assess business needs and requests • Strong time management, organization and attention-to-detail • Ability to multi-task effectively while meeting aggressive deadlines in a fast-paced environment • Ability to work effectively within tight deadlines and with minimum supervision • Capable of using diplomacy and negotiation in dealing with business stakeholders • Ability to adapt to change • Proven proficiency with Microsoft Office (including but not limited to Word, Excel and Powerpoint), Adobe Acrobat, screen capture software, and content management systems • Experience with MadCap Flare is a plus