Agency Licensing Coordinator

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🔥 13 minutes ago

🍂 Massachusetts, Michigan – Remote

🍂 Massachusetts – Remote 🚗 Michigan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) and workforce management platform (offered by Ceridian). Dayforce provides a unified SaaS application that combines payroll, HR, benefits administration, time and attendance, workforce scheduling, and talent management to help employers manage employees, payroll, and compliance workflows. It is primarily sold to businesses and enterprises as an HR/payroll workforce solution.

📋 Description

• Manage on-boarding process of new agencies, through clarification of agency production codes, license verification, contracts, internal systems updates, and communication throughout events • Maintain working knowledge of licensing and appointment laws/regulations and promote best practices to ensure compliance • Collaborate with Hanover Sales teams on agency mergers and acquisitions, identifying solutions to ensure transition is seamless and business transferred without interruption. • Clarify intent of requests and present trade-offs due to systems or compliance limitations. • Updates agency and producer information into licensing system, SIRCON’s Producer Manager. initiates appointments to states in areas the vendor doesn’t support • Creates and troubleshoots Hanover Point of Sale user access for key individuals within the agency • Ensures confidentiality and privacy of personally identifiable information. • Corresponds daily with agency contacts and internal staff via email • Monitors group mailbox at different intervals, assigning critical tasks to staff and answering general inquiries regarding licensing or systems information • Creates and maintains agency files, containing contract, licensing, and historical correspondence • Perform other administrative duties as assigned

🎯 Requirements

• Associates degree preferred • Three or more years of P&C insurance related experience and/or training; or equivalent combination of education and experience • Strong attention to detail and quality • Ability to multi-task and prioritize – Stays on top of multiple tasks that have varying deadlines. • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality. • Oral Communication - Listens and gets clarification; Responds well to questions. • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; Varies writing • Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit. • Professionalism - Accepts responsibility for own actions; Follows through on commitments. • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality. • Attendance/Punctuality - Is consistently at work and on time. • Dependability - Follows instructions, responds to management direction; Commits to additional work hours when necessary to reach goals. • Flexibility – Easily adapts to new, different or changing situations, requirements, or priorities. • Some working knowledge of Personal or Commercial insurance, e.g. property, forms, terminology, or other related insurance experience a plus. • Agency experience a plus • Strong computer skills. Expert in Internet software; proficient in Microsoft Excel and Word. Experience with Hanover systems such as PMS Mainframe, GTAM tables, Oracle Identity Manager (“OIM”), Point of Sale, is a plus • Competent communication, interpersonal, and organizational skills.