Senior Adjuster – Field Claims

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🔥 13 minutes ago

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Logo of Dayforce

Dayforce

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) and workforce management platform (offered by Ceridian). Dayforce provides a unified SaaS application that combines payroll, HR, benefits administration, time and attendance, workforce scheduling, and talent management to help employers manage employees, payroll, and compliance workflows. It is primarily sold to businesses and enterprises as an HR/payroll workforce solution.

📋 Description

• Independently manage field property claims, including those requiring outside field investigations and catastrophe (CAT) response. • Lead thorough investigations, assess coverage, and issue appropriate documentation. • Identify and proactively pursue opportunities to transfer risk to the appropriate entities. • Maintain comprehensive and detailed claim records, ensuring proper documentation and compliance. • Identify and assign subrogation potential appropriately; set up files to support recovery efforts. • Ensure all claims activities comply with regulatory and company standards. • Investigate and manage suspicious claims using advanced techniques and tools. • Set reserves, authorize payments, and make financial decisions within authority. • Coordinate with internal and external stakeholders including legal, underwriting, vendors, and agents. • Use advanced tools and analytics to identify trends, correct inconsistencies, and improve claims handling efficiency. • Maintain comprehensive factual and organized claim records and prepare detailed reports. • Serve as a mentor to junior adjusters, providing guidance on complex claims and compliance matters. • Deliver empathetic, clear communication throughout the claims process. • May represent the company in mediations, arbitrations, and trials.

🎯 Requirements

• Bachelor’s degree or equivalent experience with claim handling. • Typically requires 5–10 years of adjusting experience. • Strong knowledge of local geography, regulations, and public safety agencies. • Skilled in negotiation and developing strategies to influence outcomes. • Communicates clearly and effectively in both verbal and written formats. • Highly organized with the ability to manage complex workflows and project work. • Makes informed decisions based on thorough analysis of complex issues. • Ability to collaborate with internal and external experts. • Ability to quickly assess customer concerns and anticipate questions. • Skilled in using claims systems and Microsoft Office Suite. • Ability to use a personal computer and other standard office equipment. • Ability to sit and/or stand for extended periods. • Required to work on-site as needed. • Ability to travel as necessary. • Ability to perform work in a noisy/loud work environment. • Ability to load and unload equipment and supplies weighing up to 30 pounds. • Ability to bend, walk, and climb for several consecutive hours while inspecting damaged buildings. • Ability to use a ladder safely to get on and off roofs. • Ability to perform field work in adverse weather.

🏖️ Benefits

• Must have and maintain appropriate state adjuster licenses, continuing education credits, and a valid driver’s license.

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