Bodily Injury Claims Adjuster

Likely ghost job

🕒 July 28

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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Logo of Reserv Claims

Reserv Claims

1 - 10 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Reserv Claims is a B2B SaaS provider and third-party administrator (TPA) specializing in property & casualty (P&C) insurance claims. The company combines an AI-driven claims automation engine, a network of trained adjusters, configurable workflows, and analytics/APIs to help carriers, MGAs, and underwriters process claims more efficiently and deliver better outcomes. Reserv emphasizes a modern technology stack, data-driven reporting, white-glove service, and global operations across North America, the UK, and the EU.

📋 Description

• Provide prompt, courteous, and high-quality customer service to policyholders and claimants • Answer customer calls, file claims, and resolve customer requests • Manage an inventory of litigated and non-litigated cases • Analyze and review auto insurance claims to identify disputes • Investigate and gather information and documentation related to claims • Evaluate liability and damages and negotiate and settle claims • Ensure compliance with state regulations, policy provisions, and standard operating procedures • Manage non-litigation and litigation cases related to auto claims disputes • Communicate with involved parties, clients, claims adjusters, attorneys, and other stakeholders • Attend mediations, arbitrations, and court hearings as necessary • Collaborate with defense counsel, claims counsel, litigation claims management, approved defense firms, and industry vendors • Review legal documents and ensure compliance with initial suit-handling plans • Serve as corporate representative for discovery review and depositions • Appear as corporate representative at depositions and trials when needed • Analyze policy language and make coverage decisions • Draft complex coverage correspondence • Manage claim files from inception to closure • Direct and control activities and costs of outside vendors, including counsel, experts, and independent adjusters • Maintain adjuster licenses and continuing education requirements • Provide feedback to product and engineering teams to improve technology and claims processes

🎯 Requirements

• Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license • Willing to obtain any additional required licenses within 60 days, including state testing • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) • Minimum of 3 years of experience concentrated in transportation claims adjusting • Experience with third-party property damage claims • Experience with third-party bodily injury, including catastrophic losses • Experience with UM/UIM bodily injury • Litigation experience • Knowledge of state regulations, policy provisions, and standard operating procedures • Willingness to travel for clients and claims needs • Candidates must reside in an eligible U.S. state throughout employment • Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy • Generous family leave policy • Work from anywhere to facilitate your work-life balance • Apple laptop, large second monitor, and other quality-of-life equipment that might be needed • Remote-first environment

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