Senior Adjuster, Field Service Claims

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) and workforce management platform (offered by Ceridian). Dayforce provides a unified SaaS application that combines payroll, HR, benefits administration, time and attendance, workforce scheduling, and talent management to help employers manage employees, payroll, and compliance workflows. It is primarily sold to businesses and enterprises as an HR/payroll workforce solution.

📋 Description

• Independently manage field property claims, including those requiring outside field investigations and catastrophe (CAT) response. • Lead thorough investigations, assess coverage, and issue appropriate documentation including reservation of rights and coverage letters. Escalate issues as needed. • Maintain comprehensive and detailed claim records, ensuring proper documentation and compliance with jurisdictional requirements. • Identify and assign subrogation potential appropriately; set up files to support successful recovery efforts. • Ensure all claims activities comply with regulatory and company standards. Execute jurisdictional compliance requirements. • Investigate and manage suspicious claims using advanced techniques and tools; refer to the Special Investigation Unit (SIU) as needed. • Set reserves, authorize payments, and make financial decisions within authority and contribute to reserving accuracy and efficiency. • Coordinate with internal and external stakeholders including legal, underwriting, vendors, and agents. • Use advanced tools and analytics to identify trends, correct inconsistencies, and improve claims handling efficiency. • Maintain comprehensive factual and organized claim records and prepare detailed reports summarizing findings and recommendations. • Serve as a mentor to junior adjusters, providing guidance on complex claims, compliance, and litigation processes. Support training initiatives.

🎯 Requirements

• Bachelor’s degree or equivalent experience with claim handling. Typically requires 5–10 years of adjusting experience. • Strong knowledge of local geography, regulations, and public safety agencies. • Skilled in negotiation and developing strategies to influence outcomes. • Demonstrates sound judgment and decision-making, including litigation and compliance matters. • Communicates clearly and effectively in both verbal and written formats across a variety of situations. • Highly organized with the ability to manage complex workflows and project work. • Skilled in using claims systems and Microsoft Office Suite. • Ability to use a personal computer and other standard office equipment. • Ability to sit and/or stand for extended periods. • Ability to work in a fast paced, changing or stressful environment. • Ability to perform work in a noisy/loud work environment.

🏖️ Benefits

• Must have and maintain appropriate state adjuster licenses, continuing education credits, and a valid driver’s license. • Ability to load and unload equipment and supplies weighing up to 30 pounds from a motor vehicle as needed to perform field work. • Ability to travel as necessary. • Ability to perform field work in adverse weather.