Sales, CRM Analyst

Job not on LinkedIn

🔥 20 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform offered by Ceridian. It provides integrated payroll, workforce management, HR, benefits, and talent management capabilities as a SaaS solution aimed at organizations managing employee lifecycle and payroll processes. Dayforce is positioned for enterprise customers and HR teams seeking unified, cloud HR/payroll software.

📋 Description

• Manage and optimize the customer relationship management (CRM) system. • Enhance customer engagement and increase sales. • Analyze customer data and behavior to identify trends and opportunities. • Generate reports and visualizations to communicate key metrics. • Collaborate with marketing and sales teams to define customer segments. • Identify gaps in CRM processes and propose solutions. • Provide training and support to CRM users.

🎯 Requirements

• Bachelor's degree in business, marketing, or a related field (or equivalent experience). • Proven experience as a CRM Analyst or in a similar analytical role. • Strong proficiency in CRM software (e.g., Salesforce, Microsoft Dynamics) and related tools. • Proficiency in data analysis, reporting, and visualization using tools like Excel, Power BI, or Tableau. • Excellent analytical skills with the ability to interpret complex data and derive actionable insights. • Solid understanding of customer lifecycle management and marketing principles. • Strong attention to detail and the ability to handle and manipulate large datasets. • Excellent communication and collaboration skills to work effectively with cross-functional teams. • Experience in the water filtration or environmental industry is a plus. • Microsoft Certification: Dynamics 365 Fundamentals (CRM) preferred.

🏖️ Benefits

• Medical • Dental • Vision • HSA • Life Insurance • AD&D • STD • LTD • 401(k) Employer Match • Paid Holidays • Paid Vacation • Sick Time