Specialist, Care Management

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🔥 15 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform offered by Ceridian. It provides payroll, HR, workforce management (time and attendance, scheduling), talent management, benefits administration, and analytics as a single SaaS application for employers. The product is delivered as a subscription SaaS solution and is targeted at mid-market and enterprise customers for managing employee lifecycle and workforce operations.

📋 Description

• Conducts outreach to patients to address non-clinical needs to coordinate care, provide support, and connect with internal resources. • Coordinates services such as follow up visits, confirming durable medical equipment (DME) deliveries, confirming home health care services are initiated, coordinate transportation for medical appointments, and other non-clinic needs. • Works collaboratively with Nurse Care Managers, Chronic Disease Managers, healthcare providers, and center teams to provide patient support and address non-clinical needs. • Maintains accurate and detailed documentation on outreach, interventions, and outcomes including communication with patients, nurse care managers, healthcare providers, and clinic teams. • Works collaboratively with the Care Management department to ensure progress toward departmental and organizational goals • Provides administrative support to the Nurse Care Manager and Chronic Disease Manager

🎯 Requirements

• High school diploma or equivalent required • Medical Assistant (MA), Licensed Practical Nurse (LPN), or Certified Nursing Assistant (CNA) certification preferred • A minimum of 5 years experience as an MA, LPN or CNA, preferably in care management or acute care facility, community-based clinic, public health department or specialization with the senior population or value based care preferred • Proficient PC skills • Excellent Customer Service and patient centric problem solving required • Fluency in Spanish or other languages spoken by people in the communities we serve is desirable, but not required