Director, Clinical Operations – Provider Operations

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $155k - $175k / year

⏰ Full Time

🔴 Lead

🏥 Clinical Operations

Where this job comes from

Posted on Daymark Health's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Daymark Health

Daymark Health

1 - 10 employees

Founded 2024

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Daymark Health is a supportive cancer care organization that focuses on empowering patients through their cancer journeys. They offer personalized care tailored to individual needs, connecting patients with their primary care physicians, oncologists, and care teams for a seamless experience. Services include in-home care, symptom management, 24/7 support, and navigation of social support resources, ensuring comprehensive assistance throughout the treatment process.

📋 Description

• Own how provider groups progress from first conversation to live partnership • Build and manage operating processes for oncology practices and health systems • Define provider implementation standards, workflows, operating practices, and performance metrics • Run working sessions with provider group operational staff and document agreed workflows • Partner with Growth on new provider group launches • Partner with Product on systems and data needs • Build and adjust engagement plans for provider groups • Coordinate launch planning and readiness across internal teams and provider groups • Support market launches through the first months of care delivery • Design and improve care delivery workflows with clinical and market leaders • Support enrollment operations and new-patient care-start activities • Identify operational breakdowns, determine causes, and lead improvements • Turn open-ended leadership problems into actionable plans • Flex into market launches, care delivery workflows, enrollment operations, and broader Clinical Operations priorities • Potentially take broader partnership and Clinical Operations ownership, shape workflow tooling, and lead a team as the organization scales

🎯 Requirements

• Experience in provider partnerships, implementation, account management, or clinical operations in value-based care or oncology • Experience managing ongoing relationships and performance conversations with external partners • Experience partnering with Product, Data, and other cross-functional teams • Clinical background is a strong plus but not required • Startup or high-growth experience is a plus • Ability to work sometimes on EST hours • Travel to provider group sites for working sessions and key meetings • Strong ability to turn multi-party processes into clear workflows • Comfort working with clinicians, executives, and technical teams • Ability to build trust with leaders who do not report to you • Ability to balance strategy and follow-through • Judgment about when to hold firm and when to flex

🏖️ Benefits

• Fully remote work arrangement • Flexible work across EST hours (sometimes required) • Equal opportunity employment

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