Enrollment Specialist

🔥 2 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Daymark Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Daymark Health is a supportive cancer care organization that focuses on empowering patients through their cancer journeys. They offer personalized care tailored to individual needs, connecting patients with their primary care physicians, oncologists, and care teams for a seamless experience. Services include in-home care, symptom management, 24/7 support, and navigation of social support resources, ensuring comprehensive assistance throughout the treatment process.

📋 Description

• Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark’s services and support • Guide patients through the enrollment process, surfacing goals and concerns to tailor support • Respond to inbound communications and triage requests • Connect patients with the appropriate team members • Obtain patient consent and complete enrollment surveys • Escalate urgent needs to clinical teams • Share feedback with internal teams based on patient and provider needs, referral trends, and access barriers • Work a structured schedule with coverage to ensure patient access • Meet daily, weekly, and monthly enrollment goals • Pass regular call audits for compliance and quality • Identify gaps and opportunities to improve the enrollment process and patient experience

🎯 Requirements

• 3+ years of experience in an enrollment, patient outreach, call center, or SDR role with high phone volume • Motivation to help patients access better care and hit enrollment targets • Ability to build trust with providers and patients through curiosity, empathy, and clarity • Organized and proactive approach to dynamic or ambiguous situations • Comfort with frequent change in a startup environment • Clear and professional written and verbal communication • CRM documentation experience, such as Salesforce • Familiarity with Slack, Salesforce, Zoom, Google Suite, and EHRs • Ability to adapt to new systems and workflows • Basic Life Support (BLS) certification required by start date • Compliance with Daymark's Employee Vaccination and Testing policy required by start date • Fluency in multiple languages is a plus, but not required • Must be based within Southern California

🏖️ Benefits

• Commission opportunity of $10,000-$15,000 upon hitting performance and enrollment targets • Fully remote work arrangement • Flexible evening or weekend coverage • Basic Life Support (BLS) certification and compliance with Daymark's Employee Vaccination and Testing policy required for patient-facing roles