Enrollment Specialist

🔥 13 hours ago

⚓ Rhode Island – Remote

⚓ Rhode Island – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Daymark Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Daymark Health is a supportive cancer care organization that focuses on empowering patients through their cancer journeys. They offer personalized care tailored to individual needs, connecting patients with their primary care physicians, oncologists, and care teams for a seamless experience. Services include in-home care, symptom management, 24/7 support, and navigation of social support resources, ensuring comprehensive assistance throughout the treatment process.

📋 Description

• Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark’s services and support • Guide patients through the enrollment process, surfacing goals and concerns to tailor support • Respond to inbound communications and triage requests • Ensure patients are connected to the appropriate team members • Obtain patient consent and complete enrollment surveys • Escalate urgent needs to clinical teams • Share feedback with internal teams based on patient and provider needs, referral trends, and access barriers • Work a structured schedule with coverage to ensure patient access • Build trust with healthcare providers and enroll new patients • Support patient referrals and enrollment while delivering an exceptional first experience • Contribute to enrollment-process and patient-experience improvements by identifying gaps and opportunities • Meet daily, weekly, and monthly enrollment goals • Pass regular call audits for compliance and quality

🎯 Requirements

• 3+ years of experience in an enrollment, patient outreach, call center, or SDR role with high phone volume • Motivated to help patients access better care and hit enrollment targets • Ability to build trust quickly and genuinely with providers and patients • Curiosity, empathy, and clarity in communication • Organized and proactive, with strong attention to detail • Comfort with frequent change in a startup environment • Clear and professional written and verbal communication • Experience documenting in a CRM such as Salesforce • Familiarity with Slack, Salesforce, Zoom, Google Suite, and EHRs • Ability to adapt to new systems and workflows • Basic Life Support (BLS) certification required for patient-facing roles by the start date • Ability to work Monday–Friday, 8:30 AM–5:00 PM Eastern, with flexibility for evening or weekend coverage • Candidates must be based within Rhode Island or the Greater Boston Area • Fluency in multiple languages is a plus, but not required

🏖️ Benefits

• Commission opportunity of $10,000–$15,000 for meeting performance and enrollment targets • Fully remote work • Flexibility for evening or weekend coverage • Basic Life Support (BLS) certification and compliance with Daymark's Employee Vaccination and Testing policy required by start date; candidates may coordinate with recruiter and hiring manager to meet requirements