Associate Manager

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🕒 January 17

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DCM Ventures

WebsiteLinkedInAll Job Openings

11 - 50 employees

DCM is a venture capital firm with over $4 billion under management. Since 1996, we have invested in more than 300 technology companies across the U.S. and Asia. With offices in Silicon Valley, Beijing, and Tokyo, DCM empowers our entrepreneurs with hands-on operational guidance and a global network of business and financial resources.

📋 Description

• Learn all aspects of a client's subscription season and/or fundraising program. • Create a positive and enthusiastic work environment in the call room. • Recruit, hire and retain callers for the duration of the campaign. • Train, coach and oversee phone sales representatives to attain the best bottom line results possible and excellent customer service. (This includes goal setting, monitoring, disciplining and terminating callers.) • Train employees on company's internal software use when applicable. • Maintain, organize and distribute all leads; maintaining an up-to-date lead count at all times. • Review and approve all reported data, before it is entered into Center Stage. • Maintain a campaign database, which includes daily entry and checking of reports. • Attend weekly meeting with the account executive and client representatives. • Schedule and oversee employee hours worked. • Manage the campaigns operations according to budget assignment. • Assists in evaluation of reports, decisions, and campaign results in relation to established goals. • Recommends new approaches and procedures to accomplish the campaign revenues and goals. • Implement and enforce DCM's company policies. • Performs other related duties as required and assigned by DCM's Campaign Strategist or other home office staff.

🎯 Requirements

• HS diploma or the equivalent; college degree preferred. • Organized, detail oriented, disciplined, self-motivated individual. • Flexible schedule. • Sales experience required; non-profit/arts experience preferred. • Computer literate, Microsoft Office proficiency a must.