Configuration Support Specialist, Junior

Job not on LinkedIn

🔥 13 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DecisionPoint Corporation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🎖️ Defense

💼 Consulting

📦 Logistics

Defense • Consulting • Logistics

DecisionPoint Corporation is a Service Disabled Veteran Owned Small Business specializing in IT modernization and digital transformation for government agencies. They provide comprehensive services including cybersecurity, health IT, and intelligent automation solutions, aimed at improving operational efficiency and effectiveness while ensuring secure cloud migration. Their Centers of Excellence approach drives mission success by addressing the most pressing challenges faced by government entities through innovative technology and expert support.

📋 Description

• Support the establishment and maintenance of approved enterprise configuration baselines • Maintain configuration-item records, versions, relationships, dependencies, ownership information, and status data • Enter, update, and validate configuration information in the approved CMDB • Reconcile CMDB records with source repositories, deployment records, inventories, and approved baselines • Collect and organize CMDB reconciliation evidence • Identify configuration discrepancies and route them for resolution • Track discrepancy corrections and retain supporting evidence • Create, update, and maintain change records with required descriptions, approvals, implementation details, affected configuration items, and completion evidence • Support traceability from approved changes through implementation, validation, and baseline updates • Prepare and maintain source and version descriptions for software and supporting components • Prepare configuration summaries covering baselines, approved versions, changes, discrepancies, and open actions • Maintain configuration logs, change logs, version histories, action trackers, and evidence repositories • Organize build documentation, installation procedures, release information, known-defect lists, and other configuration artifacts • Verify configuration documents follow approved templates, naming conventions, version numbers, and repository requirements • Support configuration-control and change-control reviews • Assist with configuration audits, release-readiness reviews, assessments, inspections, and evidence requests • Record meeting decisions, approvals, action items, and required configuration updates • Support release-package preparation and verify required configuration artifacts are present and correctly versioned • Assist with operational handover by organizing configuration information, procedures, known issues, contacts, and supporting documentation • Coordinate with developers, testers, cybersecurity personnel, infrastructure teams, operations personnel, and Government stakeholders • Generate CMDB, change, baseline, and configuration-status reports • Maintain records according to federal, DoD, program, records-management, and configuration-management requirements • Protect sensitive program information and follow approved access, handling, and repository procedures • Support continuous improvement of configuration templates, checklists, standard operating procedures, and evidence-management practices

🎯 Requirements

• Active Secret clearance or higher • Bachelor’s degree in information technology, information systems, or a related field, or an equivalent permitted by the applicable labor category • At least two years of relevant professional experience • Experience supporting configuration baselines or configuration-item records • Experience creating, updating, tracking, or maintaining change records • Experience supporting CMDB updates, reconciliation, validation, or evidence collection • Experience preparing or maintaining version descriptions and configuration summaries • Ability to maintain accurate technical records, logs, trackers, and supporting evidence • Ability to identify incomplete or inconsistent configuration information and coordinate corrections • Ability to follow established configuration-management processes, standard operating procedures, templates, and approval workflows • Proficiency with Microsoft Office applications, including Word and Excel • Strong attention to detail, organization, documentation, and follow-through • Ability to collaborate effectively with configuration managers, developers, testers, infrastructure personnel, operations teams, and Government stakeholders • ITIL 4 Foundation or another relevant IT service-management certification preferred • Entry-level configuration-management certification or formal configuration-management training preferred • Experience supporting federal or Department of Defense information-technology programs preferred • Experience with ServiceNow CMDB, BMC Helix, Jira Service Management, or a comparable configuration-management platform preferred • Experience using SharePoint, Confluence, or another document and evidence repository preferred • Experience with source-code or artifact-management platforms such as GitHub, GitLab, Azure DevOps, Artifactory, Nexus, or comparable tools preferred • Familiarity with software configuration items, infrastructure configuration items, interfaces, dependencies, and application releases preferred • Familiarity with change-control boards, change-advisory boards, configuration audits, or release-readiness reviews preferred • Familiarity with Agile, DevSecOps, release-management, and secure software-development environments preferred • Experience supporting audits, assessments, inspections, or formal evidence requests preferred • Experience developing or maintaining templates, checklists, standard operating procedures, and process documentation preferred

🏖️ Benefits

• Regular full-time employment • Remote work • Chicago-area candidates preferred • Opportunity to support a competitive government contract bid • Equal employment opportunity and affirmative action protections