Senior Quality Manager

🔥 6 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DecisionPoint Corporation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🎖️ Defense

💼 Consulting

📦 Logistics

Defense • Consulting • Logistics

DecisionPoint Corporation is a Service Disabled Veteran Owned Small Business specializing in IT modernization and digital transformation for government agencies. They provide comprehensive services including cybersecurity, health IT, and intelligent automation solutions, aimed at improving operational efficiency and effectiveness while ensuring secure cloud migration. Their Centers of Excellence approach drives mission success by addressing the most pressing challenges faced by government entities through innovative technology and expert support.

📋 Description

• Own the implementation, execution, maintenance, and continuous improvement of the program Quality Management Plan • Establish and maintain quality-assurance and quality-control processes, procedures, checklists, templates, acceptance criteria, and review standards • Define and monitor performance measures, quality indicators, thresholds, trends, and service-delivery outcomes • Conduct independent quality reviews of contract deliverables before submission to the Government • Verify deliverables are accurate, complete, internally consistent, traceable to requirements, and compliant with approved formats and deadlines • Coordinate quality reviews with program leadership, task leads, technical teams, subcontractors, and document owners • Develop and execute test plans, test cases, validation procedures, and quality checks for Task Order Management Portal capabilities and releases • Document defects, quality findings, testing results, root causes, remediation actions, retest results, and final acceptance recommendations • Validate corrective actions and prevent recurrence of identified deficiencies • Manage quality-related risks and opportunities within broader risk-management processes • Track quality findings, corrective-action plans, responsible owners, due dates, status, and closure evidence • Facilitate root-cause analyses and recommend preventive actions, process improvements, and control enhancements • Analyze recurring defects, process failures, performance trends, and systemic quality concerns • Provide quality metrics and analysis for Monthly Status Reports, project status meetings, Program Management Reviews, and executive briefings • Support maintenance of the Project Management Plan • Review project status materials, trip reports, travel and purchasing packages, transition documents, and other program artifacts for quality and compliance • Support transition-in and transition-out activities by validating transferred processes, records, and documentation • Maintain quality records, review evidence, test documentation, defect logs, corrective-action records, metrics, and audit trails • Support internal assessments, Government reviews, audits, inspections, and quality-surveillance activities • Promote consistent application of approved standards, procedures, and quality practices across ENLIST workstreams • Identify opportunities to automate quality checks, performance reporting, and approval workflows • Protect sensitive Government, program, personnel, testing, and performance information

🎯 Requirements

• Active Secret clearance or higher • Bachelor’s degree in Quality Management, Business, Information Technology, Engineering, or a related field • Minimum of 8 years of relevant professional experience • Current ITIL Foundation certification or higher • Experience leading quality management, quality assurance, quality control, software testing, process improvement, or performance-management activities • Experience developing, implementing, and maintaining Quality Management Plans • Experience supporting Department of Defense, federal civilian, or other large Government programs • Experience reviewing Government contract deliverables for completeness, accuracy, timeliness, traceability, and contractual compliance • Experience establishing quality metrics, performance indicators, acceptance criteria, control thresholds, and reporting dashboards • Experience managing corrective and preventive actions from identification through verified closure • Experience conducting root-cause analyses and implementing sustainable process improvements • Experience managing program risks, opportunities, issues, defects, and quality findings • Experience developing and executing software test plans, test cases, validation procedures, and release-readiness assessments • Experience validating portals, workflow systems, dashboards, collaboration platforms, or software releases • Experience supporting Agile, Scrum, DevSecOps, IT service management, or hybrid delivery environments • Familiarity with ITIL continual-improvement, service-validation, change-enablement, incident-management, and problem-management practices • Knowledge of ISO 9001, CMMI, Lean Six Sigma, AS9100, or comparable quality frameworks • Experience with SharePoint, Jira, ServiceNow, Azure DevOps, Power BI, automated testing tools, or comparable quality and collaboration platforms • Experience supporting internal audits, Government surveillance, quality reviews, or compliance assessments • Strong analytical, testing, problem-solving, and process-improvement abilities • Excellent written, verbal, facilitation, and executive-level communication skills • Strong organizational, documentation, and configuration-control skills • High attention to detail and commitment to objective, evidence-based quality decisions • Ability to communicate quality findings constructively and work with teams to implement corrective actions • Ability to manage multiple reviews, deadlines, findings, and remediation activities simultaneously • Ability to work independently while maintaining professional judgment, impartiality, accountability, and consistent follow-through