Senior Customer Marketing Consultant

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $65 - $70 / hour

⏳ Contract/Temporary

🟠 Senior

🎡 Marketing

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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Deepwatch

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

🏢 Enterprise

🔐 Security

Cybersecurity • Enterprise • Security

Deepwatch is a leading managed security platform for the cyber resilient enterprise. The company integrates detection and awareness technologies with effective responses to provide seamless enterprise protection. Deepwatch offers managed detection and response, endpoint detection and response, vulnerability management, and managed firewall services. With Deepwatch, companies can expect reduced false positives, improved security posture, and exceptional ROI. The platform combines cutting-edge software, industry-leading security technologies, and a dedicated expert team to ensure comprehensive protection across all fronts. Deepwatch positions itself as an extension of its clients' teams, offering services from advanced threat detection and response to personalized security programs tailored to each business's risk tolerance and resources.

📋 Description

• Drive customer engagement, increase customer value realization, reduce customer churn, and improve advocacy • Create and support customer marketing campaigns and foster a community of Deepwatch advocates • Own and monitor 1 to 2 review-focused email campaigns per month targeting 15+ new reviews across Gartner Peer Insights and G2 • Conduct 2 to 4 customer interviews, write case studies, and secure 2 to 4 customer references or testimonials • Work with Customer Success to identify customers, manage interviews, write case studies, and secure references, quotes, and testimonials • Create 2 to 3 customer-focused social graphics and posts per month • Leverage case studies, reviews, industry recognition, and quotes for organic social posts; monitor post engagement • Partner with the Creative Manager on social graphics, post timing, copy, and internal sharing • Own 1 monthly customer newsletter edition, including content collection, drafting, editing, and end-to-end publication • Ensure newsletter messaging highlights product value, upcoming events, and customer success milestones • Assist with webinar promotion and track customer engagement before and after webinars • Assist in executing corporate and customer events, including RSA Conference, Deepwatch SKO, and channel partner events • Manage promotional swag inventory and event-order fulfillment

🎯 Requirements

• Bachelor's degree in a relevant field such as Marketing • 5-7 years of experience in customer marketing or product marketing of enterprise software or technology offerings • Cybersecurity experience is preferred • Proven experience with technical products and developing customer messaging to create compelling stories • Demonstrable content creation skills • Very strong written and presentation communication skills • Proven track record of working independently and ability to both lead and participate in projects • Experience and/or knowledge of EDR, XDR, VM, MDR/MSSP and/or SIEM technologies • U.S. Person status for ITAR compliance: U.S. citizen, lawful permanent resident, refugee admitted to the United States, or person granted asylum by the U.S. government • Pass a pre-employment background check • Verify identity and eligibility to work in the United States upon hire

🏖️ Benefits

• Medical, dental, vision, and disability insurance • Flexible Time Off (FTO) • 12 company holidays • Sick leave • 8-Weeks Paid Parental Leave • Annual “development dollars” for professional growth and development • Wellness contests and monthly educational programs • 401(K) retirement program • Remote work from a home office when not at a corporate office • Disability accommodations available upon request

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